Hi Kjell,

Thanks for the follow up. Answers below...

Greg

--------------------------------------------------
From: "Kjell Claesson" <[email protected]>
Sent: Friday, April 17, 2009 3:17 PM
To: "Greg" <[email protected]>
Cc: <[email protected]>
Subject: Re: [Nut-upsuser] Nut and PowerWare 5115

fredag 17 april 2009 01:09:58 skrev  Greg:
Hi Kjell,

OK Greg,

Thanks for the quick responce.

I have removed the baud_rate. My bcmxcp_usb is located in /opt/bin.
(structure of the QNAP device).
The QNAP does not have a root user but an admin user so I ran the command
with -u admin.

Running the command I got the same output i think.

8<---------------------------------snip--------------------------------------

Yep it is the same result.

Communications with UPS lost: Receive error (data): got 33 bytes instead of
116!!!
It looks like the usb-bus stop. But it have fund the device.


Communications with UPS lost: Receive error (Request command): COMMAND: 31


And it chokes on the first command. (Line 1040 in bcmxcp.c) and loose
connection to the device.

RECONNECT USB DEVICE

It try to reconnect to the device.

Can't set POWERWARE USB configuration
Unable to find POWERWARE UPS device on USB bus
But now it can not find it on the bus.

Can you tell me something more about the setup.
I'm not so familiar with QNAP.
Based on Linux or FreeBSD ?

Everything on the net appears to say Linux.
uname -a output is "Linux THEBOX 2.6.21.1-qnap #5 Wed Mar 18 15:19:23 CST 2009 armv5tejl unknown"

What version of the usblib is installed?
The closest thing I could find was libusb. It is version 0.1.12-1.
IPKG lists libusb as a dependency for NUT

Is other devices using usblib working?
To the best of my knowledge no.

Do you have a serial port on the device ?
No unfortunately its just USB


And if you have any link so i can read something more on QNAP devices.
This is the model I have http://www.qnap.com/pro_detail_feature.asp?p_id=85
And this is information about the ipkg installer which i used to install NUT http://www.handhelds.org/moin/moin.cgi/Ipkg

Over the weekend I will install NUT on ubuntu 8.10 just to make sure it can connect to my UPS fine.
The Windows software can connect so I know my UPS is functioning.

Once again thank you for your help.


Regards
Kjell



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