Hi Aaron, I have used dotproject for this purpose on a couple of sites <http://www.dotproject.net/ >, one of them coupled with SugarCRM. It's PHP and allows you to add custom fields, has roles, etc.
Cheers, Tony On 11/06/2009, at 11:21 AM, Aaron Cooper wrote: > Hi all, > > I'm trying to investigate the existance of an internal Project > management and simple CRM for my employer to keep track of internal > projects, timekeeping, support requests and clients in general. > > Each feature only needs to be simple in capacity, to the point were > I think the support system is propably the most technical aspect of > what we need. My employer's wishlist is as follows: > > 1. Handle multiple projects > 2. Handle simple staff (users) info > 3. Customer detail storage > 4. Task breakdowns > 5. Support tickets added by both staff and customers (intelligent > email ticketing is not a must) > 6. Tickets, Tasks and Projects can be assigned and linked to Staff > and Customer records > 7. Time keeping directly linked to tasks and tickets > 8. Prefferably PHP. Open source is nice, but willing to pay for a > solution that fits. > > I've searched high and low, and it appears that either the available > systems either miss one of the key requirements and specialise in > one or two aspects, or the systems are far too much for what we > require and will be too much of a learning curve for some staff > (SugarCRM). > > Any ideas would be welcome. > > Cheers > Aaron > > > > --~--~---------~--~----~------------~-------~--~----~ NZ PHP Users Group: http://groups.google.com/group/nzphpug To post, send email to [email protected] To unsubscribe, send email to [email protected] -~----------~----~----~----~------~----~------~--~---
