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Cheers, Bo On Thu, Jun 11, 2009 at 12:53 PM, Tony Murrow <[email protected]> wrote: > Hi Aaron, > > I have used dotproject for this purpose on a couple of sites < > http://www.dotproject.net/>, one of them coupled with SugarCRM. It's PHP > and allows you to add custom fields, has roles, etc. > Cheers, > Tony > > On 11/06/2009, at 11:21 AM, Aaron Cooper wrote: > > Hi all, > > I'm trying to investigate the existance of an internal Project management > and simple CRM for my employer to keep track of internal projects, > timekeeping, support requests and clients in general. > > Each feature only needs to be simple in capacity, to the point were I think > the support system is propably the most technical aspect of what we need. My > employer's wishlist is as follows: > > 1. Handle multiple projects > 2. Handle simple staff (users) info > 3. Customer detail storage > 4. Task breakdowns > 5. Support tickets added by both staff and customers (intelligent email > ticketing is not a must) > 6. Tickets, Tasks and Projects can be assigned and linked to Staff and > Customer records > 7. Time keeping directly linked to tasks and tickets > 8. Prefferably PHP. Open source is nice, but willing to pay for a solution > that fits. > > I've searched high and low, and it appears that either the available > systems either miss one of the key requirements and specialise in one or two > aspects, or the systems are far too much for what we require and will be too > much of a learning curve for some staff (SugarCRM). > > Any ideas would be welcome. > > Cheers > Aaron > > > > > > > > > -- --- Bo Wang beau32.blogspot.com --~--~---------~--~----~------------~-------~--~----~ NZ PHP Users Group: http://groups.google.com/group/nzphpug To post, send email to [email protected] To unsubscribe, send email to [email protected] -~----------~----~----~----~------~----~------~--~---
