It's been a long time since I've seen this type of effect and I never really
got to the bottom of it but at the time I came to the conclusion that it was
probably a misconfigured "Transparent" proxy at my then ISP that timed out
and invented a 404 response.

I solved my problem by using socks forwarding over ssh. Is this an option
for your customer?

If it is a DNS timeout as Brenda suggests, you could (partially) test for
this by adding the site to /etc/hosts or
c:\Windows\System32\drivers\etc\hosts ... naturally this will only work if
"transparent" proxying isn't in effect.

HTH

Bruce

On Mon, Apr 4, 2011 at 1:03 PM, Brenda Wallace <[email protected]>wrote:

> are you sure it's a "page not found" error?
> a time out to your webserver shouldn't cause a 404
>
> it may be a DNS timeout.
>
> On 31 March 2011 14:06, Murray <[email protected]> wrote:
> [...]
> > The client is complaining that when he fills in the article and
> > submits the form that his browser appears to do nothing for a few
> > minutes and then it comes back with a page not found error.
> >
> > The server that is hosting the website is in Wellington.  Everything
> > appears to be working ok for me in Auckland.  While the client was in
> > NZ it worked fine, but now he is in Malaysia and the problem has
> > started.
> >
> > I'm thinking that it's possible that his connection is slow and there
> > is some sort of timeout happening somewhere.  I assume that browsers
> > only wait so long for a response after submitting a form and then give
> > an error, is this correct?  Is this timeout something that can be
> > altered?  Or is it possible that Apache has some sort of timeout and
> > is closing the connection?
> >
>

-- 
Bruce Clement

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"Before attempting to create something new, it is vital to have a good
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