Hello All, In response to David Raphael's email a few weeks ago, I decided to cancel my ADT armed response service and go with vetus Schola. I would be supporting a neighbourhood based security service - I like this idea and VS was also R100 cheaper than what I was paying with ADT. It sounded good all round - until I started to try and sign - up with VS. I first sent an email to the general email address - no response to this. A few days later I decided to try the 0800 number - someone answered the call and when asked to speak to someone about signing up with VS, he did not understand. I was then transferred to someone else, who then told me that a manager would call me back to give me more information. A few days later a woman called me back (I cannot recall her name), when i explained that I wanted to sign-up, she also said that someone would call me back. (I am still waiting for this call - it's now two or more weeks later...) Based on the above experience, I have serious concerns about the ability of VS to service the Observatory public, and unfortunately we're not talking about a general service here - we're talking about a security service. One cannot afford to have people answering calls who do not understand what the caller is trying to say. Time is of the essence in an emergency situation. I have decided to stick with the devil I know, at a reduced rate of course!
If VS could show improved service and a good track record, I would be willing to think about this option again! PS =- In agreement with other people on this list, I have also noticed a remarkable drop in the VS patrols along Strubens Road lately. Thanks JAnet On Feb 21, 8:11 am, Doug Price <[email protected]> wrote: > When I had Vetus Scholar first put my Alarm in. every day I returned home to > find at least four visatation slips in my letterbox. > > I then reminded the company that the number of slips in my box without a date > on them tells me nothing. > > Over the months the visitation slips grew less and less and then nothing. > > When I complained to Central Control one afternoon a couple of weeks ago, > later that afternoon when I returned home, wow! A visitation slip. That was > the last. I then sent an e-mail to Anton Beyleveldt on 18/02, and this also > met with no response. > > What is going on with Vetus Scholar? Can someone please follow up. > Regards, > > Doug.-----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Biddy Greene > Sent: Sunday, February 20, 2011 5:10 PM > To: The Observatory Neighbourhood watch > Subject: [obsnw] Re: Back wheels of a car in driveway stolen in Lwr Wrensch Rd > > We're not very far from Lower Wrensch and have seen neither hide nor hair of > Vetus Schola on this (lower) side of the line for quite some time. Not even > at their erstwhile favourite (and possibly official) meeting spot at the top > of Barrington. What about others living in this area - have you seen any VS > activity recently? > > We had this once before and a complaint was put in, and patrolling was good > after that - for a bit. > > > On Feb 19, 8:23 pm, James Cowley <[email protected]> wrote: > > Hi folks > > I am rather getting very worried regarding the amount of emails > > reporting crime, such as this one and the others of late. > > We can ask VS to improve their rounds and am sure it has been done already. > > Believe it or not, Observatory is tying by one crime more than > > Woodstock, lower for the second least crime in the Woodstock Precinct. > > For a few years Obs has been the worst of the four sectors for crime! > > Again this month, by comparing to last year this time, our crime in > > Obs is much less. thanks to VS, SAPS and all else. > > Salt River's crime is the lowest, and has been so for a long time. > > However, many of the perpetrators caught in Observatory is found, > > supposedly, to hail from Salt River. > > But while we are happily sitting in our homes minding our own business > > someone else is running away with it, unnoticed. > > Just before reading your email, my thought was, to get out there and > > just go and do a patrol. But like all of us, I too say I am too busy > > right now. And so, crime goes on unnoticed and unchallenged. > > Like noted in an email or two before, we (ONW) will have to gear up > > ourselves again and get out there. But on behalf of ONW I say, not > > just the few of us as stalwarts, how about Observatory in mass rising up! > > Kind regards > > James > > PS: I just had communication form our SAPS via our ONW radio: > > Cons Mark Berry, our SAPS Obs Area Manager doing a bit of night shift, > > just arrested someone and busy booking him at the CSC. > > So is SW18 our roaming Police vehicle members, also arrested someone > > just recently and booking the case now. > > Just two nights ago, Mr Koopman form VS busted a drug deal or two via > > spot checks and made an important arrest. > > Well done to them! > > > On 19 February 2011 18:16, Natalie Leon <[email protected]> wrote: > > > > Noticed this afternoon that both the back wheels of a Merc parked in > > > a driveway in LwR Wrensch Rd was gone. Must have been stolen Firday > > > night? > > > Can VSchola up their vigilance in this area plse? The perpetrators > > > clearly do not feel their presence and are smooth about entering and > > > exciting the area. > > > Natalie > > > > -- > > > You received this message because you are subscribed to the Google > > > Groups "The Observatory Neighbourhood watch" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > > > [email protected]. > > > For more options, visit this group at > > >http://groups.google.com/group/obsnw?hl=en. > > > *James Cowley* > > > *082 926 1220begin_of_the_skype_highlighting 082 926 1220 > > end_of_the_skype_highlighting* > > > *021 448 2824 (t&f)* > > > Observatory Neighborhood Watch: Chairman > > > [image: onw_block.png] > > -- > You received this message because you are subscribed to the Google Groups > "The Observatory Neighbourhood watch" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group > athttp://groups.google.com/group/obsnw?hl=en. > > Disclaimerhttp://www.shopriteholdings.co.za/pages/1019812640/disclaimer/E-mail-... -- You received this message because you are subscribed to the Google Groups "The Observatory Neighbourhood watch" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/obsnw?hl=en.
