Hi Sandy,

It is a pleasure. Now that I am at a PC here is better link on obs.org.za :

http://obs.org.za/city-service-requests/

You can also track service requests from this page.

Regards

Andrew
A Touch of Madness
12 Nuttal Road, Obs


On 4 April 2013 13:08, Sandra Pienaar <[email protected]> wrote:

>  Thanks to all for the alternative routes for reporting.****
>
> ** **
>
> Sandy****
>
> ** **
>
> ** **
>
> *From:* [email protected] [mailto:[email protected]] *On Behalf
> Of *Andrew Fife
> *Sent:* 04 April 2013 01:04 PM
> *To:* obsnw digest subscribers
> *Subject:* Re: [obsnw] street light still out, very dark corner****
>
> ** **
>
> There is also link to online reporting section on obs.org. za. ****
>
> It is for all problems with the city including water, street lighting,
> electricity,  accounts etc. ****
>
> Sent from my Samsung Note****
>
> On 04 Apr 2013 11:28 AM, "Steven Shiraz Scheffler" <
> [email protected]> wrote:****
>
> You can report it in different ways, see details below. Their response
> times from my experience is under 2 hours to come out and fix the problem.
> ****
>
> ** **
>
> http://www.capetown.gov.za/en/electricity/Pages/Faultreporting.aspx****
>
> ** **
>
> *Fault reporting*
>
> *Power failures and street lighting faults
> *
> Power failures and street lighting faults should be reported to the
> Electricity Technical Operation Centre (TOC) on any one of the following
> channels – these channels are monitored 24 hours a day.
>
> Telephone: 0860 103 089 (choose the menu selection for electricity faults)
> E-mail: [email protected]
> SMS: 31220
> Fax: 086 576 1910
>
> *When reporting power failures please include the following details:*****
>
> **·         **the name and address of the affected person****
>
> **·         **their account number or prepayment meter number****
>
> **·         **a description of the fault or query****
>
> **·         **a contact number of the affected person****
>
>
> *When reporting street lighting failures:*****
>
> **·         **state the location of the street lighting problem****
>
> **·         **provide your name, address and contact number****
>
>
> Although personal details above (for power failure reports) are not
> essential, these assist to identify the complaint and the address on the
> City’s database.
>
> Please take note of the reference number that will be issued to you, and
> please quote it on any follow up call relating to the same incident.
>
> Please be aware that at times of large system power failures resulting
> from winter storms the number of consumers trying to contact the TOC
> creates long waiting times in the queue on the TOC telephone number. During
> such instances it is better to send an e-mail or SMS to report a problem.*
> ***
>
> ** **
>
> On Thu, Apr 4, 2013 at 8:40 AM, Sandra Pienaar <[email protected]>
> wrote:****
>
> The street light corner Oxford Rd and Darien Lane, Observatory is still
> out, corner is very dark, good opportunity for drug dealers and criminals
> to operate.****
>
>  ****
>
> Please can this be repaired before another night of darkness.****
>
>  ****
>
> Thanks Sandy****
>  ------------------------------
>
> UNIVERSITY OF CAPE TOWN
>
> This e-mail is subject to the UCT ICT policies and e-mail disclaimer
> published on our website at
> http://www.uct.ac.za/about/policies/emaildisclaimer/ or obtainable from +27
> 21 650 9111. This e-mail is intended only for the person(s) to whom it is
> addressed. If the e-mail has reached you in error, please notify the
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> use, disclose, copy, redirect or print the content. If this e-mail is not
> related to the business of UCT it is sent by the sender in the sender's
> individual capacity. ****
>
> --
> OPS [Obsid Public Safety] - 24/7 control room
> ----------------------------------------------
> 021-447-1066 072-063-1653
>
> For all emergencies please dial 10111
>
> ----------------------------------------------
> ONW: 082 081 0142, ONW email: [email protected]
> WEB: www.obswatch.org.za
> ----------------------------------------------
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>  ****
>
> ** **
>
> --
> OPS [Obsid Public Safety] - 24/7 control room
> ----------------------------------------------
> 021-447-1066 072-063-1653
>
> For all emergencies please dial 10111
>
> ----------------------------------------------
> ONW: 082 081 0142, ONW email: [email protected]
> WEB: www.obswatch.org.za
> ----------------------------------------------
>
> You received this message because you are subscribed to the Google Groups
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>  ****
>
> --
> OPS [Obsid Public Safety] - 24/7 control room
> ----------------------------------------------
> 021-447-1066 072-063-1653
>
> For all emergencies please dial 10111
>
> ----------------------------------------------
> ONW: 082 081 0142, ONW email: [email protected]
> WEB: www.obswatch.org.za
> ----------------------------------------------
>
> You received this message because you are subscribed to the Google Groups
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>  ****
>
> --
> OPS [Obsid Public Safety] - 24/7 control room
> ----------------------------------------------
> 021-447-1066 072-063-1653
>
> For all emergencies please dial 10111
>
> ----------------------------------------------
> ONW: 082 081 0142, ONW email: [email protected]
> WEB: www.obswatch.org.za
> ----------------------------------------------
>
> You received this message because you are subscribed to the Google Groups
> The Observatory Neighbourhood watch group. To post to this group, send
> email to [email protected]. To unsubscribe from this group, send
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>
>

-- 
OPS [Obsid Public Safety] - 24/7 control room
----------------------------------------------
021-447-1066 072-063-1653

For all emergencies please dial 10111

----------------------------------------------
ONW: 082 081 0142, ONW email: [email protected]
WEB: www.obswatch.org.za
----------------------------------------------

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