Hi Rachel I also support Andrew, Rosemary and Ursula's comments. Orbis/Securitas was chosen because they offer a comprehensive service, and also provide similar services to the Groote Schuur and Woodstock CIDs. This provides us with very useful co-ordination between the CIDs. Our relationship with both Woodstock and Mowbray SAPS is also vastly improved.
However, we must always be vigilant about service levels and ensure that do deliver the service that the community expects. For your issues with the vagrants, there are two paths to follow: 1. When you see vagrants (or anyone else for that matter) in the street and you are worried, please call the OPS control room at 0214471066. They will send the car around. Our patrolmen will not hassle or intimidate anyone. But their presence will deter anti-social behaviour. Their mandate is to ensure public open spaces are safe and secure. If you don't find the service of the control room to be acceptable, please call Obsid directly and speak to Claudine or Siphe, who will ensure that your complaints are logged and followed up - that's 0214487090. 2. If anyone enters your property, it is no longer within OPS mandate; you will need to call Premier. Richard has already emailed you on this thread to indicate his personal commitment to ensuring service levels there. I hope things improve for you. Please don't hesitate to contact me on [email protected] if you are still unhappy. Regards Justin Chairperson: Obsid On 27 Jul 2013, at 4:51 PM, [email protected] wrote: > Sent from my BlackBerry® > From: [email protected] > Date: Sat, 27 Jul 2013 12:41:26 +0000 > To: rachel<[email protected]> > ReplyTo: [email protected] > Subject: Re: [obsnw] Premier Security > > The security van is patrolling in the area. They have to clock in at certain > points in that area several times a day and I monitor the clock in record > daily. We have the Mobile security kiosk (horsebox). In willow rd everyday, > we have day and night footpatrollers in that area. There is an increase of > incidences in that area that is why we started a Street committee in Lowe > street.If you want a street committee in your street pls contact me, > I agree with Andrew and Rosemary's comments. > Sent from my BlackBerry® > From: rachel <[email protected]> > Date: Sat, 27 Jul 2013 05:16:39 -0700 (PDT) > To: <[email protected]> > Cc: <[email protected]> > Subject: Re: [obsnw] Premier Security > > The part below Lower Main Road, near Hartleyvale. > > Rose, perhaps it is a bargain if you see actual security patrols and are not > harassed, but I don't see them. What I do see is the effects of no longer > having visible patrols where I live. Also, I have in the past contacted the > OBSID security cellphone number for the van that used to patrol lower Obs, > and the response has not been great. Whoever has answered my calls has seemed > unable to understand where I live. > > > > > On Saturday, July 27, 2013 1:31:51 PM UTC+2, Ursula van Stavel wrote: > Before I reply I need to understand what is meant by the "Lower part of Obs" > Sent from my BlackBerry® > From: rachel <[email protected]> > Sender: [email protected] > Date: Sat, 27 Jul 2013 02:36:57 -0700 (PDT) > To: <[email protected]> > ReplyTo: [email protected] > Subject: [obsnw] Premier Security > > I have concerns about security in Observatory. I live in lower Obs, and work > from home. Over the past year, I've had an increasing number of vagrants > jumping my low wall to bang on my door. We had an incident in the past week > where a man refused to go away and proceeded to begin masturbating on my > stoep - something my four-year old daughter was witness to. I hit the panic > button and he ran away. I've spoken to some other Lower Observatory residents > who are with Premier Security as I never see patrol cars, or even the OBSID > van around lower Obs anymore. When the OBSID contracted Vetus Schola their > presence was very visible, which helped with this problem. > > I also have had a few service issues with them. Last summer, they called us > while we were on the beach to tell us our house alarm was going off and > should they send someone around. I told them we were on the beach and they > should. We then waited anxiously for them to get back to us. Eventually, I > called them back and they said they'd been around to check, but had forgotten > to call us back and let us know. On another occasion, my daughter pressed the > panic button. We didn't call them to cancel, and almost 20 minutes later the > Premier Security car arrived. I don't think they're doing a grand job, and > the other residents I've spoken to seem disgruntled too. > > I never really understood the decision to get rid of Vetus Schola as they > seemed to be doing a great job. We're told to contact Premier with our > concerns, which we've done, but in spite of that I still see no cars > patrolling and no OBSID van in Lower Obs. Can we please have a run down of > the invisible security measures we're paying for. > > > > > -- > OPS [Obsid Public Safety] - 24/7 control room > ---------------------------------------------- > 021-447-1066 072-063-1653 > > For all emergencies please dial 10111 > > ---------------------------------------------- > ONW: 082 081 0142, ONW email: [email protected] > WEB: www.obswatch.org.za > ---------------------------------------------- > > You received this message because you are subscribed to the Google Groups The > Observatory Neighbourhood watch group. To post to this group, send email to > [email protected]. To unsubscribe from this group, send email to > [email protected]. For more options, visit this group at > https://groups.google.com/d/forum/obsnw?hl=en > --- > You received this message because you are subscribed to the Google Groups > "The Observatory Neighbourhood watch" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > OPS [Obsid Public Safety] - 24/7 control room > ---------------------------------------------- > 021-447-1066 072-063-1653 > > For all emergencies please dial 10111 > > ---------------------------------------------- > ONW: 082 081 0142, ONW email: [email protected] > WEB: www.obswatch.org.za > ---------------------------------------------- > > You received this message because you are subscribed to the Google Groups The > Observatory Neighbourhood watch group. To post to this group, send email to > [email protected]. To unsubscribe from this group, send email to > [email protected]. For more options, visit this group at > https://groups.google.com/d/forum/obsnw?hl=en > --- > You received this message because you are subscribed to the Google Groups > "The Observatory Neighbourhood watch" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > -- OPS [Obsid Public Safety] - 24/7 control room ---------------------------------------------- 021-447-1066 072-063-1653 For all emergencies please dial 10111 ---------------------------------------------- ONW: 082 081 0142, ONW email: [email protected] WEB: www.obswatch.org.za ---------------------------------------------- You received this message because you are subscribed to the Google Groups The Observatory Neighbourhood watch group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at https://groups.google.com/d/forum/obsnw?hl=en --- You received this message because you are subscribed to the Google Groups "The Observatory Neighbourhood watch" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
