On Tue, Jun 27, 2006 at 01:44:57AM +0200, Rene Wagner wrote:
> Hi all,
> 
> numerous bugs filed in handhelds.org bugzilla appear to be neither
> related to packages distributed by handhelds.org (Familiar or Intimate)
> nor packages where handhelds.org is upstream. Some probably qualify as
> bugs in the OE metadata, some as missing device adaptation (OpenZaurus),
> some as upstream bugs in packages distributed by OpenZaurus.
> 
> In the past I used to close bugs like that, but occasionally people took
> offense on that and I would like to come to an agreement with all
> parties involved now.
> 
> I believe the current situation is unsatisfactory for all of us:
> 
> - The bugs in question appear as open bugs in handhelds.org bugzilla
>   even though only OE/OZ can fix them.
> 
> - Developers who check for open bugs in what would seem the "right
>   place" (AIUI, OE bugzilla) may miss bug reports hiding in
>   handhelds.org bugzilla.
> 
> - Users probably wonder why "nobody cares".
> 
> To address the problem, I suggest to 
> 
> - consider closing bugs in hh.org bugzilla and redirecting people to
>   OpenZaurus as what it is, a mere admistrative task that's not meant
>   as an offense or anything
> 
> - ask OpenZaurus users to always file bugs in the bug tracker of their
>   distribution first (AIUI, OE bugzilla). The maintainer of the package
>   knows best whether it's an OpenZaurus bug or an upstream one, and
>   which place is right to report upstream bugs

On top of this, is there any way we can reconfigure the hh.org bugzilla
to reduce user confusion when reporting bugs? Is there a dead product or
component that is causing people to think hh.org is the right place when
it really isn't? I am willing to work this issue with the privileges I
have on hh.org buzilla.

E

-- 
Erik Hovland
mail: erik AT hovland DOT org
web: http://hovland.org/
PGP/GPG public key available on request
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