Gift Certificates sold offline (in store, over the phone, etc)
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                 Key: OFBIZ-478
                 URL: http://issues.apache.org/jira/browse/OFBIZ-478
             Project: OFBiz (The Open for Business Project)
          Issue Type: Bug
          Components: accounting
            Reporter: Iain Fogg


Apologies in advance if this is user error and not a bug.

If I create a Sales Order for a gift certificate (basically using the Demo Seed 
Data) I think the finaccount is being created but I'm confused about the 
use-model.

If I look in the FinAccount table, I can see several GIFTCERT_ACCOUNTs. None of 
them have a finAccountName, but they all have a finAccountCode which looks like 
the output of a toString or something similar. With the Demo Data config, ought 
I be seeing a 12 alphanum account id somewhere in that table? 

In the case where I am selling the GC to a customer (say on the phone), should 
I be able to get the account id from somewhere in the UI to inform the 
customer, and/or to print out on some official looking store card for later 
redemption. Or.......

Is the current implementation only intended for pure electronic use? A slight 
bummer if this is the base.

Also, where can I see the balance on a fin_account? I can see transactions in 
the GL, but I'm having a heck of a time finding where (if at all) I can 
view/update fin_accounts.

Again, apologies if this is inappropriate use of Jira, but from my naive 
perspective this looks like a bug, but I recognise it could be either 
deliberate design, or a stupid user :-)

Cheers, Iain

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