Those are actually generated by a recurring scheduled service
"checkInventoryAvailability".
It checks your backorders and stock levels (including incoming
shipments I believe) and sends out notices to be in compliance with the
FTC 30 day rule (
http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm )
If you wanted to turn these off, you can just cancel that service.
-Joe
On Aug 10, 2006, at 2:49 PM, Tim Ruppert wrote:
That's what I thought - and my requireInventory flags are set to 'N'
on all of my products.
Can anyone verify this to be the case? I will be happy to file the
bug if it is.
Cheers,
Tim
--
Tim Ruppert
HotWax Media
http://www.hotwaxmedia.com
o:801.649.6594
f:801.649.6595
BJ Freeman wrote:
there may be a bug, since some changes have been made in that area
since I last tested it, I can't verify this.
The way it is suppose to work, is if the require inventory is set to
no, you should not get a backorder email, from my understanding.
if the require inventory is set to yes and the inventory is non
existent, zero or below set levels, then a back order email is
generated.
Tim Ruppert sent the following on 8/10/2006 11:29 AM:
Much appreciated BJ, but what I was looking for was more along the
lines of when I set my data up, did I do something wrong to make it
think that the stuff is backordered?
I do know how to and will turn off that notification regardless, but
I was just wondering if it was more a setup problem.
Cheers,
Tim
BJ Freeman wrote:
if you want to disable this, you can go into the product store,
emails and remove the notification.
Tim Ruppert sent the following on 8/10/2006 8:39 AM:
Can anyone tell me why these would be being generated? I mean at
a business process level I understand it, but what setting causes
these to be sent out after an order is placed?
Cheers,
Tim
