That's correct - I could always turn off the service - and thanks for pointing out which one it was - it was illuminating. So, now the question comes down to which part of the order completion process is writing out the inventoryItem that the checkInventoryAvailability is finding?

This comes right as the order is completed and before the sendEmailNotification service is fired.

Cheers,
Tim

--
Tim Ruppert
HotWax Media
http://www.hotwaxmedia.com

o:801.649.6594
f:801.649.6595

J. Eckard wrote:
Those are actually generated by a recurring scheduled service "checkInventoryAvailability".

It checks your backorders and stock levels (including incoming shipments I believe) and sends out notices to be in compliance with the FTC 30 day rule ( http://www.ftc.gov/bcp/conline/pubs/buspubs/mailorder.htm )

If you wanted to turn these off, you can just cancel that service.

-Joe

On Aug 10, 2006, at 2:49 PM, Tim Ruppert wrote:

That's what I thought - and my requireInventory flags are set to 'N' on all of my products. Can anyone verify this to be the case? I will be happy to file the bug if it is.

Cheers,
Tim

--
Tim Ruppert
HotWax Media
http://www.hotwaxmedia.com

o:801.649.6594
f:801.649.6595

BJ Freeman wrote:
there may be a bug, since some changes have been made in that area since I last tested it, I can't verify this.

The way it is suppose to work, is if the require inventory is set to no, you should not get a backorder email, from my understanding. if the require inventory is set to yes and the inventory is non existent, zero or below set levels, then a back order email is generated.



Tim Ruppert sent the following on 8/10/2006 11:29 AM:
Much appreciated BJ, but what I was looking for was more along the lines of when I set my data up, did I do something wrong to make it think that the stuff is backordered? I do know how to and will turn off that notification regardless, but I was just wondering if it was more a setup problem.

Cheers,
Tim

BJ Freeman wrote:
if you want to disable this, you can go into the product store, emails and remove the notification.


Tim Ruppert sent the following on 8/10/2006 8:39 AM:
Can anyone tell me why these would be being generated? I mean at a business process level I understand it, but what setting causes these to be sent out after an order is placed?

Cheers,
Tim


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