This could be a store parameter. Jacques
----- Original Message ----- From: "David E Jones" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Monday, September 11, 2006 12:06 AM Subject: Re: Login and items in Shopping cart. > > My guess based on what you describe would be that the code that > restores the card (in ShoppingListServices.java if I remember right) > probably explicitly clears the cart before loading it from the auto- > save shopping list... > > Before changing this to not clear the cart we should discuss real and > possible side effects. I think there was some discussion about this > that you should be able to find on the old lists.ofbiz.org dev > archives. I don't remember the reasons for doing it this way, or if > they were any good... It goes seem a bit funny... > > -David > > > On Sep 10, 2006, at 7:01 AM, Rohit Sureka wrote: > > > Hi Chris, > > > > the items in the cart are saved properly, no issues about that. > > > > i will give you an example, to be more clear with the shopping cart > > behaviour that i am seeing: > > > > say you are a customer, you visit my site and a product to shopping > > cart. You proceed to create an account on the website and moves > > towards completing the checkout. But for whatever reason you do not > > place the order and leave the site. Now your session is destroyed > > and the cart is auto saved in the system. > > > > Till this point everything is OK, right. > > > > Now you decide to complete the purchase and revisit the website. > > You are browsing through some other products on the site and add > > them to your cart too. Once you have added products to your cart > > you decide to checkout. You login to your account previously > > created. This is where the behaviour of the cart changes. The items > > that you just added before logging in are lost and no longer in the > > cart. i think this is a serious draw back, customers would then be > > forced to add the products again to the cart, i am sure many > > customers would walk away at this. > > > > To provide the customers with seamless experience the products > > added to the cart before logging in should be present in the cart > > even after logging in. > > > > I hope i am making sense, you will find that this is how most of > > the ecommerce site works, you may try something similar on > > amazon.com and it makes sense too, you do not your customers get > > irritated with and think that something is probably wrong with the > > site. > > > > Rohit > > > > ----- Original Message ---- > > From: Chris Howe <[EMAIL PROTECTED]> > > To: [email protected] > > Sent: Sunday, September 10, 2006 8:04:57 AM > > Subject: Re: Login and items in Shopping cart. > > > > > > The shopping cart is auto saved for the session. When > > you log out, the session is destroyed. If a customer > > wants to save their shopping experience for another > > time, they can add their cart to a shopping list. > > This will be saved to the database and not to the > > sesion, so the customer can log out, log in and reload > > their shopping list to cart. If you wanted to, you > > could create a service that auto creates a shopping > > list when the customer logs out (you'd want to call it > > a different type then the ones currently in use) and > > then auto check that when the customer logs in. > > However, I don't think this is the default behavior > > that most companies would want. > > > > We have a supplier that saves our carts and gives us > > an option to finish our order when we log in, but to > > auto reload it would be inconvenient. Afterall, there > > was a reason the customer logged out. > > > > --- rohit2006 <[EMAIL PROTECTED]> wrote: > > > >> > >> Hi, > >> > >> I see a strange behaviour in the shopping cart > >> items, the items added to a > >> shopping cart prior to login are not saved or added > >> to the cart once the > >> customers logs in and if he has added items in his > >> shopping cart previously. > >> The behaviour can be replicated as follows: > >> > >> 1) create a user account in the ecommerce. > >> 2) add items to shopping cart and then log off > >> without completing the > >> checkout. > >> 3) again add some different items to your cart as a > >> anonymous user and then > >> login with the user ID created in step 1. > >> > >> Ideally the items added in both the sessions should > >> be now present in the > >> shopping cart, but strangely only the items added in > >> first session in step > >> 2, is present in the cart. The items added in the > >> last step, before the > >> customer logs in, are lost. > >> > >> I think the new items should be added to the cart > >> and the cart should have > >> all the items added by the customer in all sessions > >> where the checkout was > >> not completed and the customer had not purposefully > >> removed the items from > >> the cart. I am not sure if there is a settings > >> problem, i have the auto-save > >> cart enable in the store and i am using the latest > >> SVN. > >> > >> Hope somebody looks into this. > >> > >> Rohit > >> -- > >> View this message in context: > >> > > http://www.nabble.com/Login-and-items-in-Shopping-cart.- > > tf2246796.html#a6231356 > >> Sent from the OFBiz - User forum at Nabble.com. > >> > >> > >
