hi,

i am not sure what u r referring to, but if you are referring 'Enable Auto
Suggestion List', it is set to yes. Even then i suppose the cart should not
delete items added by customer before log-in.

rohit



jacques.le.roux wrote:
> 
> This could be a store parameter.
> 
> Jacques
> 
> 
> ----- Original Message ----- 
> From: "David E Jones" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Monday, September 11, 2006 12:06 AM
> Subject: Re: Login and items in Shopping cart.
> 
> 
>> 
>> My guess based on what you describe would be that the code that  
>> restores the card (in ShoppingListServices.java if I remember right)  
>> probably explicitly clears the cart before loading it from the auto- 
>> save shopping list...
>> 
>> Before changing this to not clear the cart we should discuss real and  
>> possible side effects. I think there was some discussion about this  
>> that you should be able to find on the old lists.ofbiz.org dev  
>> archives. I don't remember the reasons for doing it this way, or if  
>> they were any good... It goes seem a bit funny...
>> 
>> -David
>> 
>> 
>> On Sep 10, 2006, at 7:01 AM, Rohit Sureka wrote:
>> 
>> > Hi Chris,
>> >
>> > the items in the cart are saved properly, no issues about that.
>> >
>> > i will give you an example, to be more clear with the shopping cart  
>> > behaviour that i am seeing:
>> >
>> > say you are a customer, you visit my site and a product to shopping  
>> > cart. You proceed to create an account on the website and moves  
>> > towards completing the checkout. But for whatever reason you do not  
>> > place the order and leave the site. Now your session is destroyed  
>> > and the cart is auto saved in the system.
>> >
>> > Till this point everything is OK, right.
>> >
>> > Now you decide to complete the purchase and revisit the website.  
>> > You are browsing through some other products on the site and add  
>> > them to your cart too. Once you have added products to your cart  
>> > you decide to checkout. You login to your account previously  
>> > created. This is where the behaviour of the cart changes. The items  
>> > that you just added before logging in are lost and no longer in the  
>> > cart. i think this is a serious draw back, customers would then be  
>> > forced to add the products again to the cart, i am sure many  
>> > customers would walk away at this.
>> >
>> > To provide the customers with seamless experience the products  
>> > added to the cart before logging in should be present in the cart  
>> > even after logging in.
>> >
>> > I hope i am making sense, you will find that this is how most of  
>> > the ecommerce site works, you may try something similar on  
>> > amazon.com and it makes sense too, you do not your customers get  
>> > irritated with and think that something is probably wrong with the  
>> > site.
>> >
>> > Rohit
>> >
>> > ----- Original Message ----
>> > From: Chris Howe <[EMAIL PROTECTED]>
>> > To: [email protected]
>> > Sent: Sunday, September 10, 2006 8:04:57 AM
>> > Subject: Re: Login and items in Shopping cart.
>> >
>> >
>> > The shopping cart is auto saved for the session.  When
>> > you log out, the session is destroyed.  If a customer
>> > wants to save their shopping experience for another
>> > time, they can add their cart to a shopping list.
>> > This will be saved to the database and not to the
>> > sesion, so the customer can log out, log in and reload
>> > their shopping list to cart.  If you wanted to, you
>> > could create a service that auto creates a shopping
>> > list when the customer logs out (you'd want to call it
>> > a different type then the ones currently in use) and
>> > then auto check that when the customer logs in.
>> > However, I don't think this is the default behavior
>> > that most companies would want.
>> >
>> > We have a supplier that saves our carts and gives us
>> > an option to finish our order when we log in, but to
>> > auto reload it would be inconvenient.  Afterall, there
>> > was a reason the customer logged out.
>> >
>> > --- rohit2006 <[EMAIL PROTECTED]> wrote:
>> >
>> >>
>> >> Hi,
>> >>
>> >> I see a strange behaviour in the shopping cart
>> >> items, the items added to a
>> >> shopping cart prior to login are not saved or added
>> >> to the cart once the
>> >> customers logs in and if he has added items in his
>> >> shopping cart previously.
>> >> The behaviour can be replicated as follows:
>> >>
>> >> 1) create a user account in the ecommerce.
>> >> 2) add items to shopping cart and then log off
>> >> without completing the
>> >> checkout.
>> >> 3) again add some different items to your cart as a
>> >> anonymous user and then
>> >> login with the user ID created in step 1.
>> >>
>> >> Ideally the items added in both the sessions should
>> >> be now present in the
>> >> shopping cart, but strangely only the items added in
>> >> first session in step
>> >> 2, is present in the cart. The items added in the
>> >> last step, before the
>> >> customer logs in, are lost.
>> >>
>> >> I think the new items should be added to the cart
>> >> and the cart should have
>> >> all the items added by the customer in all sessions
>> >> where the checkout was
>> >> not completed and the customer had not purposefully
>> >> removed the items from
>> >> the cart. I am not sure if there is a settings
>> >> problem, i have the auto-save
>> >> cart enable in the store and i am using the latest
>> >> SVN.
>> >>
>> >> Hope somebody looks into this.
>> >>
>> >> Rohit
>> >> -- 
>> >> View this message in context:
>> >>
>> > http://www.nabble.com/Login-and-items-in-Shopping-cart.- 
>> > tf2246796.html#a6231356
>> >> Sent from the OFBiz - User forum at Nabble.com.
>> >>
>> >>
>> >
> 
> 

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