On 2011-09-02 12:16 PM Rob Weir wrote:
On Fri, Sep 2, 2011 at 1:45 PM, Donald Whytock<[email protected]> wrote:
On Fri, Sep 2, 2011 at 9:37 AM, Christian Grobmeier<[email protected]> wrote:
Do you really want to discuss a users behavior in public?
Wow, I really don't want to do that. I strongly believe that only a
few people would discuss another guys behavior in public.
It happens. In fact it happened here, on this list, yesterday. There
was some pretty excessive vitriol, open and in public. And yet it
seemed to work into more mature and rational discussion today.
If behavior discussions are going to occur at all, it's probably
better that they happen in public rather than there be the feeling of
a secret faceless committee to which users can neither respond nor
appeal. The latter can lead to discontent.
Exactly. And where do users go to complain about moderators?
I had problems with a moderator on http://user.services.openoffice.org/en/forum/index.php a few
years ago. I complained about his removal of posts of mine that disagreed with him and his
removal of a new thread complaining about his removals. His moderator privileges were removed,
and he subsequently left the forum.
I had one person contact me off list, not about the support forum
moderation specifically, but about moderation in another part of OOo.
He had concerns about heavy-handiness in moderation, of unpopular
views being booted.
And what has that got to do with the forum? The forum is not part of OOo on Oracle. It is just
hosted on their server. The other older OOo forum is hosted on their own server.
We shouldn't hide our heads in the sand and pretend that everything at
OOo was perfect and that everyone got along, and everyone was happy.
This is not true. There were power centers within the project, there
was abuse and there was discontent. LibreOffice didn't just happen on
a whim.
Again, irrelevant to discussion about
http://user.services.openoffice.org/en/forum/index.php
I think a jolt of transparency will do us much good. We need to learn
to collaborate well with each other openly. We need to be moderate in
moderation. If we think we need 30 private moderation forums and 30
moderators in order to do user support, then that is a warning sign
crying out that we're doing the wrong thing.
Like I asked before, if we had zero private moderator forums, what bad
thing would happen? Why can we replace secret tribunals with open,
peer pressure and leadership by example?
Perhaps you should take up Terry's offer to email him requesting access to all parts of the
forum. He will then raise you to "volunteer" so that you can see the main closed forums. You
could spend some time there to his how an user community driven forum works. Then you could
make informed comments about how to incorporate it into Apache without alienating the
volunteers on that forum who give support. So far, their impression of Apache OOo is not great.
Terry Ellison is a great asset that some people on this project have successfully managed to
alienate.
--
_________________________________
Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
Website: http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." -
Edgard Varese
