Terry Ellison wrote:
[Rob Weir] Honestly, if a forum volunteer is not already on this
list, understanding what we are doing and how Apache project works and
how the code base is developing, etc., then they will have a very
difficult time fairly representing the project to the users. ...
-0.75 Actually they don't really need to understand anything about how
Apache works or how the code-base is developing. They do end-user
support. The only need to understand how the product /as released and
shipped/ operates for the end-users.
I agree with Terry: the Italian forum has a few moderators, including
me; I'm regularly following this list but the others do not, either for
language reasons or because it is actually useless to follow the project
in detail when the main focus of the user forum is peer-to-peer support
(and thus the product, not the project).
And with the time they save by not following international lists they
answer many more user questions than I do; and it's enough for them to
follow the Italian discussion lists (or the Italian association lists)
to stay up-to-date with announcements, especially at release time.
Regards,
Andrea.
