>> It might be different to discuss roughly at the dev forums were most >> people know each other than in a public message boards were even my >> grandmother might participate. At this project I heard the term "end >> users" very often; I don't think you can use the same rules of heavy >> geek-discussion for end users of OpenOffice. >> > > I agree. But I think that just means that support forum > admins/moderators bring such discussions over here, to the project > mailing lists. Honestly, if a forum volunteer is not already on this > list, understanding what we are doing and how Apache project works and > how the code base is developing, etc., then they will have a very > difficult time fairly representing the project to the users. I don't > think the project benefits if support volunteers are detached from the > primary project discussion list.
+1 > And we all are at a disadvantage if > the support volunteers are not contributing to this list. The same > arguments against fragmenting the project into dozens of mailing > lists, also apply here. Just as we would not create a separate > ooo-support-operations-discuss mailing list, we should not encourage > the same from happening via a forum. The fact that support operations > are also discussed in private only makes this fragmentation more > problematic. > > This is really easy to resolve: > > 1) Discussions on evolving forum policies and rules must occur on > ooo-dev. These are tantamount to proposals, and they are subject to > Apache Way decision making, just like any other part of the project. > If I wanted to suggest a different editing policy for the community > wiki, or a new moderation policy for ooo-users, I would be slapped > down if I raised it on ooo-private. The transparency principle > applies equally to the forums. > > 2) Non-confidential, day-to-day operations of the forum should occur > in a publicly-readable forum, or on a new public mailing list. I'd let > the forum volunteers decide which. > > 3) Private discussions on confidential matters, including your > grandmother, occur either on ooo-private or on a private forum that > echos its posts to ooo-private. Again, I'd let the forum volunteers > decide which. +1 Sounds like a plan. And by the way, my grandmother is a nice person actually ;-) Cheers > -Rob > -- http://www.grobmeier.de
