2012/5/8 Louis Suárez-Potts <[email protected]>: > Hi, > > RGB ES wrote: >> 2012/5/5 Albino Biasutti Neto <[email protected]>: >>> Hi. >>> >>> We have to focus on end users, and seek feedback to research, created >>> polls, and others. >>> >>> We need to get statistics AOO. >>> >>> Best, >>> Albino >> >> Before that, we need to define who our end users are. We need a set of >> "ideal users" with clear needs: students who do their homework, >> independent writers that use on-line publishing systems, small >> companies that need to create an invoice or maintain a database of >> supplies... > > I'm curious... are you dismissing the vast numbers who were using OOo? > Briefly, more than 95 percent of downloads from the mirrors were Windows > users. But major deployments were almost entirely in the public sector. Some > of the more obvious were listed here [0], but the page is out of date. > > >> All those groups have different needs, and the right answer for one >> group could be a problem for the others. > > I think that, as was suggested, an effective modus operandi is to work with > the NL groups. For instance, there might be public sector or private needs > for accessibility features. We here may not have the people to do that but we > (an extended we at this point) can work with those wanting it to find the > developers.... > >> > > louis > > [0] http://wiki.services.openoffice.org/wiki/Major_OpenOffice.org_Deployments >> >> Regards >> Ricardo
Sorry, but I cannot understand your question. I'm not dismissing anything. I just commented that a home user is not the same than a professional writer, and that both groups have different needs that ask for different solutions. Building usage statistics without considering the differences between users can lead to wrong conclusions: that's all. Maybe is for my professional background, but as physicists I know that before doing research (and analysing user statistics is research) you need a "model" of what you are looking for: on this case, a set of "ideal users" with a lists of needs and problems. Only then you will be able to find solutions. Regards Ricardo
