Don, Exactly what we need - who doing what.
At this point there are no wrong answers and a broad inventory of users types and goals is how we begin. UX is working to clean up the wiki and we create a location to consolidate our user roles and libraries in the upcoming days. In the interim, perhaps you could capture a few sentences that describes what is important to an academic user, and what the user wants to accomplish in AOO. Regards, Kevin On May 9, 2012, at 8:49 AM, Donald Harbison <dpharbi...@gmail.com> wrote: > On Mon, May 7, 2012 at 9:40 PM, Kevin Grignon > <kevingrignon...@gmail.com>wrote: > >> Understanding who does what with our product is very important to defining >> a product direction that resonates with our users. >> >> The user experience team is about to refresh the UX work products on the >> wiki. An updated set of user roles/personas is our first step. Existing >> data can get us started, then we need to incorporate recent behavior >> shifts, including integrated social and mobile. >> >> Albino, Louis, Ricardo, would you like to contribute to these user >> definitions. >> > > I would. User whose professional success depends on publishing to academic > and scientific journals is my nomination. > > >> >> Regards, >> Kevin >> >> >> >> On May 8, 2012, at 8:07 AM, Louis Suárez-Potts <lui...@gmail.com> wrote: >> >>> Hi >>> >>> On Monday, 7 May 2012, RGB ES wrote: >>> >>>> 2012/5/8 Louis Suárez-Potts <lui...@gmail.com <javascript:;>>: >>>>> Hi, >>>>> >>>>> RGB ES wrote: >>>>>> 2012/5/5 Albino Biasutti Neto <biasut...@gmail.com <javascript:;>>: >>>>>>> Hi. >>>>>>> >>>>>>> We have to focus on end users, and seek feedback to research, created >>>>>>> polls, and others. >>>>>>> >>>>>>> We need to get statistics AOO. >>>>>>> >>>>>>> Best, >>>>>>> Albino >>>>>> >>>>>> Before that, we need to define who our end users are. We need a set of >>>>>> "ideal users" with clear needs: students who do their homework, >>>>>> independent writers that use on-line publishing systems, small >>>>>> companies that need to create an invoice or maintain a database of >>>>>> supplies... >>>>> >>>>> I'm curious... are you dismissing the vast numbers who were using OOo? >>>> Briefly, more than 95 percent of downloads from the mirrors were Windows >>>> users. But major deployments were almost entirely in the public sector. >>>> Some of the more obvious were listed here [0], but the page is out of >> date. >>>>> >>>>> >>>>>> All those groups have different needs, and the right answer for one >>>>>> group could be a problem for the others. >>>>> >>>>> I think that, as was suggested, an effective modus operandi is to work >>>> with the NL groups. For instance, there might be public sector or >> private >>>> needs for accessibility features. We here may not have the people to do >>>> that but we (an extended we at this point) can work with those wanting >> it >>>> to find the developers.... >>>>> >>>>>> >>>>> >>>>> louis >>>>> >>>>> [0] >>>> >> http://wiki.services.openoffice.org/wiki/Major_OpenOffice.org_Deployments >>>>>> >>>>>> Regards >>>>>> Ricardo >>>> >>>> Sorry, but I cannot understand your question. I'm not dismissing >>>> anything. I just commented that a home user is not the same than a >>>> professional writer, and that both groups have different needs that >>>> ask for different solutions. Building usage statistics without >>>> considering the differences between users can lead to wrong >>>> conclusions: that's all. >>>> >>>> Maybe is for my professional background, but as physicists I know that >>>> before doing research (and analysing user statistics is research) you >>>> need a "model" of what you are looking for: on this case, a set of >>>> "ideal users" with a lists of needs and problems. Only then you will >>>> be able to find solutions. >>>> >>>> Regards >>>> Ricardo >>>> >>> Well, as a historian I quite agree with you. My point was that we already >>> have a lot of data, as that URL hints. >>> Louis >>> >>> >>> -- >>> Sent from Gmail Mobile >>
