On 6/3/12 11:34 PM, Rory O'Farrell wrote: > On Sun, 3 Jun 2012 16:44:28 -0400 > Rob Weir <[email protected]> wrote: > >> On Sun, Jun 3, 2012 at 4:37 PM, drew <[email protected]> wrote: >>> On Sat, 2012-06-02 at 09:30 -0400, Rob Weir wrote: >>>> On Fri, Jun 1, 2012 at 10:40 PM, Dave Fisher <[email protected]> wrote: >>>>> >>>>> On Jun 1, 2012, at 7:18 PM, Jihui Choi wrote: >>>>> >>>>>> On Sat, Jun 2, 2012 at 10:56 AM, Alexandro Colorado <[email protected]> >>>>>> wrote: >>>>>>> When you install it you agreed to open doc files in OpenOffice >>>>>>> >>>>>> Basically installing AOO doesn't mean we agreed to open MS office >>>>>> formats in AOO. >>>>>> And it's supposed there's an option page to choose whether we'll open >>>>>> them in AOO or not. >>>>>> But I couldn't find any similar option. I installed AOO 3.4 twice to >>>>>> check this on Windows 7 32bit. >>>>>> It's very strange and shame. It should be checked and fixed. >>>>> >>>>> I am unsure from your statement Choi (is it proper to use the second name >>>>> in conversation?) whether you were confirming the user's report. >>>>> >>>>> If what the reporter says is true then this needs to be a bugzilla and >>>>> possible blocker for 3.4.1. How is this being tested on Windows? And is >>>>> the result that installing AOO 3.4 on it does in fact cause (or even has >>>>> as a default) the shifting of MS Office document types to be opened with >>>>> AOO instead of MS Office. If MS Office is present then this must not be >>>>> the the default option. >>>>> >>>>> The check must not be implicit to the user who just clicks continue and >>>>> accept buttons through the WIndows installation process. Users must >>>>> explicitly choose to have AOO override MS Office for MS Office documents. >>>>> >>>> >>>> Making the opposite default could be wrong as well. For example, the >>>> user could have had one of those 30-day trial versions of MS Office >>>> that are commonly bundled with new PC's. The trial expires and they >>>> install AOO. If we don't default to taking the file extensions, then >>>> the user is left in a tough position. >>>> >>>> Ideally we'd have a dialog the user could reach both in the install >>>> and in the product where they could see what app currently owns each >>>> file extension and then switch the owner. So they could assign an >>>> extension to AOO, but also change their mind and set it back to MS >>>> Office if they wanted. >>> >>> Well, I admit that I didn't do it this last time - but there has been an >>> option for this, for a long time. The person running the installer has >>> to choose custom install to see it is all - or did this change along the >>> way. >>> >>> Making an intelligent choice for default behavior is important and needs >>> to be, the desire being to server most users best by limiting the amount >>> of interaction required to perform the installation. >>> >>> It is my feeling, given the small of number of (small but also of a >>> frequency over time) individuals commenting in the negative on this >>> choice, that for the majority it is the correct choice. >>> >> >> Good point. 2.7 million downloads and a handful of complaints. >> Certainly there are more complaints unreported, but this is still very >> small percentage wise. >> >>> It also seems to me that in most of the cases where a person did contact >>> one of our support channels regarding the changes that a fairly quick >>> response about file associations did the trick. >>> >>> I'm sure however that a better way of informing the user of the option >>> could be found, as most things can be improved. Though it seems to me >>> that in the particular this has not a big issue for most Windows users. >>> >> >> Do we have any FAQ's for AOO 3.4? Do we have a sense of what the >> common questions are at this point, based on the forums and ooo-users? >> Putting such FAQ's in a prominent place would help. >> > > Three immediate subjects for such an FAQ come to mind: > 1) The file associations just discussed > 2) When Java is needed for Windows it should be 32bit and version 1.6
it can be a 64 bit version but needs to be configured to run in 32bit mode for AOO. Java options -> JVM flag "-d32" when I remember it correctly from my brain without checking it in detail. Juergen > 3) that there is currently no 64 bit AOO for Windows >
