On 27/09/2012 Regina Henschel wrote:
Kevin Grignon schrieb:
http://wiki.openoffice.org/wiki/AOO_Survey_Templates_-_Task_Prioritization
The keywords in the modules are all about isolate actions, making up a
matrix of 62 × 5 for spreadsheet for example. I think those things can
be better collected automatically, in the kind it was done some time ago.
Yes, and indeed tracking tools are probably far better than users at
remembering how frequently a particular operation is performed. What we
have is described at
http://wiki.openoffice.org/wiki/User_Experience/OpenOffice.org_User_Feedback_Program
(and I kind of remember seeing, years ago, an immense Calc file
tabulating some results, but I can't find it now).
What I don't know is how difficult it would be recover or recreate the
server-side part. The function was removed from OpenOffice 3.4 but I
don't know if this happened because it had become uninteresting (i.e.,
nobody would have looked at data) or because it would have been very
complex to restore it.
Comment about "Which type of software do you use the most frequently?"
This question is useless, because nearly everyone uses Writer most
frequently.
There are other questions that can be dropped: for example, a user who
never uses "Save" would be one of a kind. But as I wrote it seems more
promising to assess whether the User Feedback Program can be restored
rather than asking users to complete long surveys.
Regards,
Andrea.
