On 12-10-26, at 17:38 , Kay Schenk <kay.sch...@gmail.com> wrote: > On Fri, Oct 26, 2012 at 2:30 PM, Louis Suárez-Potts <lui...@gmail.com>wrote: > >> >> On 12-10-26, at 17:25 , Rob Weir <robw...@apache.org> wrote: >> >>> Of course, the real question, Louis, is what do *you* want to do? >> >> Be cynical, or I mean, more cynical. >> >> Seriously, I have the same objections and observations as you do but I've >> also spent 11 years dealing with people who don't. No one thing will work. >> That's why I suggest multiple redundancies, and to place the instances >> alerting users of opportunities in key areas—the download, for instance >> (where we also used to locate contribution options), but also the Help, >> About, etc. But what's usually best is to follow what others have done, and >> to figure that the path has been torched, it's the one that will be >> followed, so let's use it. >> > > Louis-- > > I see "Support" on the home page as it's own major link; "Support" as a tab > available from all pages; and "Support" (probably not best placed) on the > download page in Documentation. We could certainly move this to "Additional > Information" or its own category placement. > > If you feel something additional might help, it would be best to state some > specific navigation areas or ????
I see it too; and that was implicit in my initial point. My brief is that nothing will in and of itself work perfectly but that a multiple of approaches will probably work better than a single one, at least for users. You ought to know this: we went through this very discussion more than once with OpenOffice, and a resolution of it was the homepage we ended up with. Kay, I'm not criticizing or deprecating the effort or the page we have now. Is that clear? I am rather alerting us to the fax that it's not perfect—but then nothing is. This is a persistent issue. Some solutions will work better than others but none is perfect. But, that does not mean we ought not to experiment with options. Louis > > >> As I don't use MSFT Office and the last time I did found myself deep in >> the sea of thick frustration, I'm the last person to ask about this. >> >> louis > > > > > -- > ---------------------------------------------------------------------------------------- > MzK > > "Anyone who considers protocol unimportant has never > dealt with a cat." > -- Robert Heinlein
