Sounds like you issue has nothing to do with Open Office or the other programs you tried, if your running windows you should start with a reg clean, system clean and optimization, or do a restore back. ------Original Message------ From: Mark Micloskey To: [email protected] ReplyTo: [email protected] Subject: I Hate Your Product Sent: Mar 30, 2012 16:37
I did not have any reason to become involved with Open Office until my book seller, Amazon.com's Kindle Store created a secret Sales Report, only open to Excel owners. I can not affort to buy Excel just to read my sales reports. So they told me to use Free File Opener, which didn't work. Then they told me to download OpenOffice, which failed to open the Secret Reports using "OPEN" - so I stumbled upon "OPEN AND SAVE" which opened them. Not that your company offered any help.....But today's complaint concerns how your product is mangling my Instant Messenger History. It's makes it unreadable! So when I looked for some simple instructions, I instead encountered page after page of unrelated topics I could make no sense of. Naturally there was no Support Chat. So I tried several "contact us" links which all were dead ends because no email is associated with some program or other.....Which leads us to my point: how can I get the right program to read my Messenger History instead of having your awful product jump to the front of the line and mangle everything? I spent 90 minutes online with Dell Technical Support which failed to solve the mystery. I used to just have a folder on my desktop which I could open to read all my old IMs. Now it's in a tangle.....can anyone there help me?? Mark Sent via BlackBerry by AT&T
