Mark, It sounds as though your computer is trying to open your IM files in Writer. You need to open it in what ever software you use to use. To do that instead of double clicking as you have done in the past, you will need to Right Click, chose "Open with...", go down the list of applications and choose the one you used to use and highlight it, then mark the box that says something like "Always use this application with this (type of) file, and then click the open button. The next time you open the IM file it should open in that application and not OOO. Also as Nookguy suggested clean up your system (this will take a long time if you haven't done it recently and regularly).
To developers of OOApache: perhaps it might be a good idea to not make the quick start option the default on the Windows version since it seems that several new users are running into is type of problem. Steve Sent from my iPad On Mar 30, 2012, at 5:29 PM, "NookGuy" <[email protected]> wrote: > Sounds like you issue has nothing to do with Open Office or the other > programs you tried, if your running windows you should start with a reg > clean, system clean and optimization, or do a restore back. > ------Original Message------ > From: Mark Micloskey > To: [email protected] > ReplyTo: [email protected] > Subject: I Hate Your Product > Sent: Mar 30, 2012 16:37 > > > I did not have any reason to become involved with Open Office until my book > seller, Amazon.com's Kindle Store created a secret Sales Report, only open to > Excel owners. I can not affort to buy Excel just to read my sales reports. So > they told me to use Free File Opener, which didn't work. Then they told me to > download OpenOffice, which failed to open the Secret Reports using "OPEN" - > so I stumbled upon "OPEN AND SAVE" which opened them. Not that your company > offered any help.....But today's complaint concerns how your product is > mangling my Instant Messenger History. It's makes it unreadable! So when I > looked for some simple instructions, I instead encountered page after page of > unrelated topics I could make no sense of. Naturally there was no Support > Chat. So I tried several "contact us" links which all were dead ends because > no email is associated with some program or other.....Which leads us to my > point: how can I get the right program to read my Messenger History instead > of having your awful product jump to the front of the line and mangle > everything? I spent 90 minutes online with Dell Technical Support which > failed to solve the mystery. I used to just have a folder on my desktop which > I could open to read all my old IMs. Now it's in a tangle.....can anyone > there help me?? > > Mark > > Sent via BlackBerry by > AT&TТ���������������������������������������������������������������������ХF�V�7V'67&�&R�R���â����W6W'2�V�7V'67&�&T��7V&F�"�6�R��&pФf�"FF�F����6����G2�R���â����W6W'2ֆV���7V&F�"�6�R��&pР� --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
