Hi Jason, Thanks for adding in this advice. Something like that totally slipped my mind when I replied.
Thanks. Kindest regards, Joel Joel Harbottle Email: [email protected] On Thu, Apr 15, 2010 at 12:03 AM, Jason Etheridge <[email protected]>wrote: > > Students have reported and we've tested and confirmed, that when they > attempt to > > renew a book from their account, they get the message that no renewals > are > > allowed because the book is needed for a hold. When staff check, there > are > > no holds on the item(s) and they can do the renewal(s) from the client. > > How are you testing and confirming this? For a pristine test (on a > production system) > I'd be tempted to make a "gobbleygook" bib record (and item) that no > one would ever > search for on purpose, and try an experiment against it, to help rule > out other variables > that may be influencing things. > > -- > Jason Etheridge > | VP, Tactical Development > | Equinox Software, Inc. / The Evergreen Experts > | phone: 1-877-OPEN-ILS (673-6457) > | email: [email protected] > | web: http://www.esilibrary.com > > Please join us for the Evergreen 2010 International Conference! > It is being held April 20 - 23, 2010 at the Amway Grand Hotel and > Convention Center, Grand Rapids, Michigan. > http://www.evergreen2010.org/ >
