Are they checking all the tabs in gmail? I'm getting a lot of emails that I thought would go to the main box going to social networking. They may be missing them just based on what tab they are being filed under.
Amanda Barker IT Librarian Three Rivers Regional Library System 280 South Mahogany St. Jesup, GA 31546 -----Original Message----- From: "Pam Smith" <[email protected]> To: "Evergreen Discussion Group" <[email protected]> Date: Wed, 14 Aug 2013 11:25:31 -0400 Subject: [OPEN-ILS-GENERAL] Problems with circulation notices and gmail We have been receiving numerous complaints from patrons about not receiving their notices, particularly courtesy notices. In each case we can verify that the notices were sent. For the most part they all have gmail accounts and the problem seems to have started after the changes to the gmail interface. Has anyone else seen this? We are advising patrons to change their gmail filter settings to always allow email from our domain. Any other ideas? Pam Pamela Smith Technical Services/Systems Librarian Howe Library 13 South St. Hanover, NH 03755 603.643.4120 x3257
