Hi Jennifer,

Most of our notices are grouped by usr so that the patron gets 1 message
with multiple items rather than an individual message for each item.
Because there can be multiple items, there can also be multiple circulating
libraries. Are you sending an individual message for each item?

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Wed, Aug 23, 2017 at 4:45 PM, Walz, Jennifer <jlw...@asbury.edu> wrote:

> All –
>
>
>
> We are having some issues with our notices.   When they go out, they have
> this in the template:
>
>
>
> From: [%- params.sender_email || helpers.get_org_setting(user.home_ou,
> 'org.bounced_emails') || default_sender %]
>
>
>
>   However, we would like the FROM field to have the CIRCULATING Library as
> the FROM library.  How do we do that?    Currently, it looks like it is
> coming from the home library.  But the item generating the notice is the
> circulating library and that one is different.    We would like that email
> to be in the FROM  field.
>
>
>
> Thanks!
>
>
>
> Jennifer
>
> --------------------------------------------------
> Jennifer Walz, MLS - Head of ILS emails
> Kinlaw Library -  *Asbury University*
> One Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269 <(859)%20858-3511>
> jlw...@asbury.edu
>
>
>

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