Terran, Nope. And I think that is where the difficulty lies. We are not sure how to send out notices so that when the person replies, they are responding to the circulating library where the item originated – and NOT to their home library (who has no idea about that item).
Does that make sense? How then should we set these up so that they work in a different manner. We don’t want to keep confusing the patrons. But it IS nice that one notice goes out for all items. Rather than the patron maybe getting one notice for each and every item. Oy! Is there a way to group notices by circulating library? Thanks! Jennifer From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Terran McCanna Sent: Wednesday, August 23, 2017 5:40 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] FROM field in the action trigger notices? Hi Jennifer, Most of our notices are grouped by usr so that the patron gets 1 message with multiple items rather than an individual message for each item. Because there can be multiple items, there can also be multiple circulating libraries. Are you sending an individual message for each item? Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org> On Wed, Aug 23, 2017 at 4:45 PM, Walz, Jennifer <jlw...@asbury.edu<mailto:jlw...@asbury.edu>> wrote: All – We are having some issues with our notices. When they go out, they have this in the template: From: [%- params.sender_email || helpers.get_org_setting(user.home_ou, 'org.bounced_emails') || default_sender %] However, we would like the FROM field to have the CIRCULATING Library as the FROM library. How do we do that? Currently, it looks like it is coming from the home library. But the item generating the notice is the circulating library and that one is different. We would like that email to be in the FROM field. Thanks! Jennifer -------------------------------------------------- Jennifer Walz, MLS - Head of ILS emails Kinlaw Library - Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269<tel:(859)%20858-3511> jlw...@asbury.edu<mailto:jlw...@asbury.edu>