Hi Charlotte, If you open your browser console while attempting to log in, there are some error messages having to do with websockets.
Jeff's instructions here might help you with your troubleshooting: http://irc.evergreen-ils.org/evergreen/2018-08-21#i_373522 And maybe others who are more familiar with this error can chime in. Hope this gets you started! -Jane On Fri, Mar 22, 2019 at 7:12 PM Charlotte McClellan <charlotte.mcclel...@uwo.ca> wrote: > > Hi, > > > > I work at the library school at Western University in London, Ontario. One of > our instructors asked for a Evergreen installation that he could use for his > course on Library automation this summer. > > > > I have created a VM running Ubuntu 16.04 LTS, OpenSRF 3.0.2 and Evergreen > 3.2.4. > > > > The test at the end of the installation instructions succeeded and the > Evergreen ILS loads at https://evergreen.fims.uwo.ca with the sample > database. The public side of the system seems to be working without any > problems. I can do searches and login as a patron. > > > > The issue is that I can’t get into the staff function at > https://evergreen.fims.uwo.ca/eg/staff I don’t get any error messages or > response. > > > > I am assuming that the ‘egadmin’ account I created during the install process > should work? I also tried some of the staff accounts from the sample database > with no luck. > > I have installed the JRE and the Hatch client and have tried both Chrome and > Firefox. > > > > Does any one have any suggestions about what might be wrong or if there is a > log file I should be looking at? > > > > Thanks, > > Charlotte -- Jane Sandberg Electronic Resources Librarian Linn-Benton Community College sand...@linnbenton.edu / 541-917-4655 Pronouns: she/her/hers