Hi Jane, Thanks for the suggestion. It turns out it was that the websockets were not running.
I had updated the SSL information in /etc/apache2-websockets/sites-available/default-ssl.conf but not /etc/apache2-websockets/apache2.conf. When I made that change, I was able to start the apache2-websockets service and was able to login to the Staff interface. Thanks for the help. Charlotte -----Original Message----- From: Open-ils-general <[email protected]> On Behalf Of Jane Sandberg Sent: Friday, March 22, 2019 10:21 PM To: Evergreen Discussion Group <[email protected]> Subject: Re: [OPEN-ILS-GENERAL] New test VM - Staff login Hi Charlotte, If you open your browser console while attempting to log in, there are some error messages having to do with websockets. Jeff's instructions here might help you with your troubleshooting: http://irc.evergreen-ils.org/evergreen/2018-08-21#i_373522 And maybe others who are more familiar with this error can chime in. Hope this gets you started! -Jane On Fri, Mar 22, 2019 at 7:12 PM Charlotte McClellan <[email protected]> wrote: > > Hi, > > > > I work at the library school at Western University in London, Ontario. One of > our instructors asked for a Evergreen installation that he could use for his > course on Library automation this summer. > > > > I have created a VM running Ubuntu 16.04 LTS, OpenSRF 3.0.2 and Evergreen > 3.2.4. > > > > The test at the end of the installation instructions succeeded and the > Evergreen ILS loads at https://evergreen.fims.uwo.ca with the sample > database. The public side of the system seems to be working without any > problems. I can do searches and login as a patron. > > > > The issue is that I can’t get into the staff function at > https://evergreen.fims.uwo.ca/eg/staff I don’t get any error messages or > response. > > > > I am assuming that the ‘egadmin’ account I created during the install process > should work? I also tried some of the staff accounts from the sample database > with no luck. > > I have installed the JRE and the Hatch client and have tried both Chrome and > Firefox. > > > > Does any one have any suggestions about what might be wrong or if there is a > log file I should be looking at? > > > > Thanks, > > Charlotte -- Jane Sandberg Electronic Resources Librarian Linn-Benton Community College [email protected] / 541-917-4655 Pronouns: she/her/hers
