Ken Hornstein wrote: >> The gatekeepers have an open channel to Apple on AFS but we really >> need issues to be filed via the Apple Sales staff. Other organizations >> have gotten Apple's attention by refusing to order new equipment with >> Tiger installed until an OpenAFS stable release is available. I'm not >> suggesting you do the same; I'm only pointing out that the sales staff >> can be motivated to serve your needs. > > Well ... I'm willing to try to do my part, but is it possible to "close > the loop" ... in other words, if a sales droid tells me that they "did > something", can someone verify that in fact they _did_ do something > meaningful? > >> If that does not work for you, as a developer you can also file bug >> reports via ADC. If you are going to do so, please file a bug report >> at [EMAIL PROTECTED] including the ADC Bug Reference number. > > I'm willing to do that as well ... but my experience has shown me > REPEATEDLY that Apple basically makes one halfhearted attempt to > resolve a bug report files that way, and then ignores it. Happened to > me twice. These weren't OpenAFS issues, but I can't imagine that the > experience in filing bug reports dealing with third-party software > is going to be any better. > > --Ken
Notice I asked you to file the ADC bug report number in the openafs RT. The OpenAFS gatekeepers are in contact with Apple on a regular basis and we can make sure things are followed up. However, we really need a broad base of users to tell Apple what they need. Otherwise, it is simply a bunch of developers who love their software trying to convince a vendor that people do in fact use it. Jeffrey Altman
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