Is it available unsupported?

tedc

On Mon, Oct 1, 2012 at 5:57 PM, Jeffrey Altman <[email protected]
> wrote:

> On 9/30/2012 4:33 PM, Aaron Knister wrote:
> > Regarding support, some type of subscription based model could go a long
> way. One if the reasons (other than frankly ignorance) that OpenAFS was
> frowned upon at UMBC was our lack of commercial support. I know there are
> entities that provide support but they seemed to require more effort than
> clicking a button, selecting my subscription type (X number of FileServers,
> Y number of "supported" clients, Z number of vldb servers, etc), and typing
> in a credit card number
>
> I have always received a significant amount of pushback for any pricing
> model that is based upon # of servers and especially # of clients.  That
> is why the YFSI pricing model is based upon number a number of support
> incidents.  It doesn't matter how many platforms you deploy or how many
> servers or number of clients, support is driven by how much support the
> organization requires and whether support is U.S. business hours monday
> to friday or 24/7/365.
>
> Support packages start at US$4995 per year.
>
> Jeffrey Altman
>
>
>

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