Has anyone got any experience with the effect of providing users a periodic
summary of their activities on an EHR system? We are looking at a couple of
different options.

1) A periodic report to our user's inbox outlining their use of the system.
This has an added benefit of giving the user a concrete sense of the
benefits they receive from the system as well as confirming that their
actions are, indeed, being monitored.

2) A mechanism on the patient record itself that displays a list of all
users that have accessed the record (with date and time). This will probably
be made available to the patient at some point, so they will actually
provide a critical part of the checks and balances in the system.

Any other thoughts on this?

Best Regards,

Ken Thompson

 

-----Original Message-----
From: Nathan Lea
To: Thomas Beale
Cc: Openehr-Technical
Sent: 3/9/2004 4:46 AM
Subject: Re: Data Security was: Basic EHR functionality

On 9 Mar 2004, at 06:51, Thomas Beale wrote: 

>A well known study in Harvard medical school (I think) showed that
>putting the message "Do not inappropriately access patient data - all
>your accesses are being logged" on clinician screens a few times a day
>resulted in a drop to near 0 of inappropriate access. No other
>technology was used 
>
>
Indeed - but the (perhaps) disingenuous claim which is flashed across
clinicians' screens will only work for a finite period before people
stop believing it and revert to their old habits.  Security is a
process, and it requires constant amendment and updating.  If someone
wants to "attack" a system (in this case by inappropriately accessing
records), they will.  To use a phrase which is undoubtedly well known to
everyone, "there is no silver bullet" - especially where security is
concerned... 

A good book to look at on the subject of insecure data is The Art of
Deception by Kevin Mitnik. 

Never say die. 

Best, 

Nathan 
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