We now have about 350 members of the OpenID Foundation and I'd guess a good 
number of other individuals who follow various OpenID mailing lists.   If 
members of this group can volunteer to work with Global Inventures (who runs 
the backoffice infrastructure for the OIDF), we can start executing on some of 
these opportunities, but we can't count on just board members to do this.  The 
board is about strategic direction, corporate governance, providing an 
intellectual property management framework to let committees and technical 
working groups do their jobs, and responding to market needs like the recent 
federal government OpenID initiatives.    Depending how the operating plan and 
budget for 2010 works out, the OIDF may be in the position to hire a part time 
marketing/PR/web contractor to take the lead on some of these issues, but until 
then we really are dependent on the volunteer efforts of the community.  So if 
you have some extra cycles to help out, please let Chris, Don Thibeau, John 
Ehrig, or myself know how you'd like to contribute.

Cheers,

Brian
___________

Brian Kissel<http://www.linkedin.com/pub/0/10/254>
CEO, JanRain - WebID and Social Publishing for User Engagement
Email: [email protected]<mailto:[email protected]>     Cell: 503.866.4424   
  Fax: 503.296.5502

From: [email protected] 
[mailto:[email protected]] On Behalf Of Chris Messina
Sent: Thursday, December 03, 2009 11:41 AM
To: [email protected]
Cc: Richard White; Darin Richardson; OpenID Board (public)
Subject: Re: [OpenID board] Getting the most out of UserVoice.com

On Thu, Dec 3, 2009 at 11:06 AM, Brian Kissel 
<[email protected]<mailto:[email protected]>> wrote:
Are there any volunteers in the OpenID Community who are willing to work with 
Global Inventures & Don Thibeau to help us review UV input and update the OIDF 
website, respond to inquiries, etc?  If so, please speak up.
This kind of work could be done within or under the marketing@ list... as part 
of a "rapid response" or "funnel and connect" program. I think part of the goal 
would be to reshape the organization to be better about responding to incoming 
feedback as well as content posted to the web generally about OpenID.

I would suggest that our presence beyond the boundaries of the mailing lists 
are very weak. We must do more to reach out to people where the conversations 
are happen and not presume that people will always come to us.

This should be a community/board partnership structured not unlike the early 
SpreadFirefox efforts.

I still believe that UV is a great tool to capture community feedback, but also 
agree with Chris that if we don't have the resources to address the inquiries 
and recommendations from folks who visit our website, we should find a better 
way to capture and process that input so that we don't appear to be 
unresponsive.  This is nothing against UV which I still think is a great 
offering, its more about our ability to take actions based on input from our 
site visitors.
I concur. I'm not so much worried about the tools as with the resources we have 
to measure and respond to the data they provide us.

I'd like to also see us use a tool like Cotweet to be able to watch and respond 
to conversations on Twitter about OpenID, or to bring in support questions from 
Twitter to, say, UserVoice for addressing.

Given all the energy that the OpenID community clearly has laying dormant, I 
think it's high time we figured out a strategy to capture and activate it in 
positive ways that help to grow, mature, and amplify the community.

Chris


Cheers,

Brian
___________

Brian Kissel<http://www.linkedin.com/pub/0/10/254>
CEO, JanRain - WebID and Social Publishing for User Engagement
Email: [email protected]<mailto:[email protected]>     Cell: 503.866.4424   
  Fax: 503.296.5502

From: 
[email protected]<mailto:[email protected]>
 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Chris Messina
Sent: Thursday, December 03, 2009 10:47 AM
To: OpenID Board (public)
Cc: Richard White
Subject: [OpenID board] Getting the most out of UserVoice.com

I receive notifications from the OpenID UserVoice microsite on a nearly daily 
basis (http://ideas.openid.net).
Lately, most of the suggestions and bug reports are null, made up of one or two 
words, or outright spam.

The legitimate requests and suggestions are few and far between and not on the 
whole all that useful.

In the beginning, Brian Kissel heavily advocated for using UserVoice to collect 
user opinions and ideas, and now the management of the site has fallen 
entirely, it seems, to me.

I'd like to propose that we either figure out how to operational the data from 
this site or get Inventures to manage it for us and then provide bi-weekly 
reports to the board about what people are looking for.

Considering that we just executed a survey of the board's priorities and it was 
proposed that we do the same for the membership, it seems that we're not only 
ignoring solutions that we already have in place to collect this kind of 
information, but that we're already failing to use the information that we 
already have.

Unless we can expand the parties within the foundation who are receiving and 
able to act on this information, I suggest that we shut down UserVoice in the 
beginning of the new year and find other ways to pool member and public 
sentiment that we'll actually use.

Chris

--
Chris Messina
Open Web Advocate

Personal: http://factoryjoe.com
Follow me on Twitter: http://twitter.com/chrismessina

Citizen Agency: http://citizenagency.com
Diso Project: http://diso-project.org
OpenID Foundation: http://openid.net

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--
Chris Messina
Open Web Advocate

Personal: http://factoryjoe.com
Follow me on Twitter: http://twitter.com/chrismessina

Citizen Agency: http://citizenagency.com
Diso Project: http://diso-project.org
OpenID Foundation: http://openid.net

This email is:   [ ] shareable    [X] ask first   [ ] private
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