Actually, we have more infrastructure than that, it's just underutilized, and given this discussion, not well known!
We have: http://ideas.openid.net http://getsatisfaction.com/openid http://demand.openid.net We also have a private and underutilized Basecamp that was intended to help organize the redesign of the website and has now gone dormant. For now we could simply start by adding a few more admins to either the OpenID Satisfaction site or UserVoice. The overhead is not much, but it'd be great to have other voices from the community participating. I suppose if you'd like to nominate yourself (as Jonathan has), feel free to do so now! Chris On Thu, Dec 3, 2009 at 12:09 PM, Brian Kissel <[email protected]> wrote: > Great suggestion Jonathan, anyone have this kind of capability deployed > on your own company/organization website and can make a recommendation? > UserVoice is the one place where we’re keeping feedback now. Don and John, > are we receiving other inquiries and suggestions outside of UV that > volunteers like Jonathan could help with? If so, where are they being > captured and managed? > > > > Cheers, > > > Brian > > *___________* > > * * > > *Brian Kissel <http://www.linkedin.com/pub/0/10/254>* > > *CEO, JanRain - **WebID and Social Publishing for User Engagement* > > *Email*: [email protected] *Cell*: 503.866.4424 *Fax*: > 503.296.5502 > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Jonathan Coffman > *Sent:* Thursday, December 03, 2009 12:04 PM > > *To:* [email protected] > *Cc:* Richard White; Darin Richardson; OpenID Board (public); Don Thibeau > (OIDF ED) > > *Subject:* Re: [OpenID board] Getting the most out of UserVoice.com > > > > Is there a queue or primary location where the information is kept or could > be reviewed? > > > > There ought to be a way that a handful of folks could volunteer or agree to > check on the input mechanisms say once a week (maybe a sort of on-call > situation... so for instance I agree to check the feedback tools on Monday > and Thursday the first week of January and someone else does the same week > 2, week 3, etc...) > > > > I'd certainly be willing to help out. > > > > > -Jonathan > __________________________________________________________ > *Jonathan Coffman > *Product Manager, Social Media > http://www.pbs.org > Twitter: @jdcoffman > > > > > > On Dec 3, 2009, at 2:58 PM, Brian Kissel wrote: > > > > We now have about 350 members of the OpenID Foundation and I’d guess a > good number of other individuals who follow various OpenID mailing lists. > If members of this group can volunteer to work with Global Inventures (who > runs the backoffice infrastructure for the OIDF), we can start executing on > some of these opportunities, but we can’t count on just board members to do > this. The board is about strategic direction, corporate governance, > providing an intellectual property management framework to let committees > and technical working groups do their jobs, and responding to market needs > like the recent federal government OpenID initiatives. Depending how the > operating plan and budget for 2010 works out, the OIDF may be in the > position to hire a part time marketing/PR/web contractor to take the lead on > some of these issues, but until then we really are dependent on the > volunteer efforts of the community. So if you have some extra cycles to > help out, please let Chris, Don Thibeau, John Ehrig, or myself know how > you’d like to contribute. > > > > Cheers, > > > Brian > > *___________* > > * * > > *Brian Kissel <http://www.linkedin.com/pub/0/10/254>* > > *CEO, JanRain - **WebID and Social Publishing for User Engagement* > > *Email*: [email protected] *Cell*: 503.866.4424 *Fax*: > 503.296.5502 > > > > *From:* [email protected] [ > mailto:[email protected]<[email protected]> > ] *On Behalf Of *Chris Messina > *Sent:* Thursday, December 03, 2009 11:41 AM > *To:* [email protected] > *Cc:* Richard White; Darin Richardson; OpenID Board (public) > *Subject:* Re: [OpenID board] Getting the most out of UserVoice.com > > > > On Thu, Dec 3, 2009 at 11:06 AM, Brian Kissel <[email protected]> wrote: > > Are there any volunteers in the OpenID Community who are willing to work > with Global Inventures & Don Thibeau to help us review UV input and update > the OIDF website, respond to inquiries, etc? If so, please speak up. > > This kind of work could be done within or under the marketing@ list... as > part of a "rapid response" or "funnel and connect" program. I think part of > the goal would be to reshape the organization to be better about responding > to incoming feedback as well as content posted to the web generally about > OpenID. > > > > I would suggest that our presence beyond the boundaries of the mailing > lists are very weak. We must do more to reach out to people where the > conversations are happen and not presume that people will always come to us. > > > > This should be a community/board partnership structured not unlike the > early SpreadFirefox efforts. > > > > I still believe that UV is a great tool to capture community feedback, but > also agree with Chris that if we don’t have the resources to address the > inquiries and recommendations from folks who visit our website, we should > find a better way to capture and process that input so that we don’t appear > to be unresponsive. This is nothing against UV which I still think is a > great offering, its more about our ability to take actions based on input > from our site visitors. > > I concur. I'm not so much worried about the tools as with the resources > we have to measure and respond to the data they provide us. > > > > I'd like to also see us use a tool like Cotweet to be able to watch and > respond to conversations on Twitter about OpenID, or to bring in support > questions from Twitter to, say, UserVoice for addressing. > > > > Given all the energy that the OpenID community clearly has laying dormant, > I think it's high time we figured out a strategy to capture and activate it > in positive ways that help to grow, mature, and amplify the community. > > > > Chris > > > > > > Cheers, > > > Brian > > *___________* > > * * > > *Brian Kissel <http://www.linkedin.com/pub/0/10/254>* > > *CEO, JanRain - **WebID and Social Publishing for User Engagement* > > *Email*: [email protected] *Cell*: 503.866.4424 *Fax*: > 503.296.5502 > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Chris Messina > *Sent:* Thursday, December 03, 2009 10:47 AM > *To:* OpenID Board (public) > *Cc:* Richard White > *Subject:* [OpenID board] Getting the most out of UserVoice.com > > > > I receive notifications from the OpenID UserVoice microsite on a nearly > daily basis (http://ideas.openid.net). > > Lately, most of the suggestions and bug reports are null, made up of one or > two words, or outright spam. > > > > The legitimate requests and suggestions are few and far between and not on > the whole all that useful. > > > > In the beginning, Brian Kissel heavily advocated for using UserVoice to > collect user opinions and ideas, and now the management of the site has > fallen entirely, it seems, to me. > > > > I'd like to propose that we either figure out how to operational the data > from this site or get Inventures to manage it for us and then provide > bi-weekly reports to the board about what people are looking for. > > > > Considering that we just executed a survey of the board's priorities and it > was proposed that we do the same for the membership, it seems that we're not > only ignoring solutions that we already have in place to collect this kind > of information, but that we're already failing to use the information that > we already have. > > > > Unless we can expand the parties within the foundation who are receiving > and able to act on this information, I suggest that we shut down UserVoice > in the beginning of the new year and find other ways to pool member and > public sentiment that we'll actually use. > > > > Chris > > > -- > Chris Messina > Open Web Advocate > > Personal: http://factoryjoe.com > Follow me on Twitter: http://twitter.com/chrismessina > > Citizen Agency: http://citizenagency.com > Diso Project: http://diso-project.org > OpenID Foundation: http://openid.net > > This email is: [ ] shareable [X] ask first [ ] private > > > _______________________________________________ > board mailing list > [email protected] > http://lists.openid.net/mailman/listinfo/openid-board > > > > > -- > Chris Messina > Open Web Advocate > > Personal: http://factoryjoe.com > Follow me on Twitter: http://twitter.com/chrismessina > > Citizen Agency: http://citizenagency.com > Diso Project: http://diso-project.org > OpenID Foundation: http://openid.net > > This email is: [ ] shareable [X] ask first [ ] private > > _______________________________________________ > board mailing list > [email protected] > http://lists.openid.net/mailman/listinfo/openid-board > > > > _______________________________________________ > board mailing list > [email protected] > http://lists.openid.net/mailman/listinfo/openid-board > > -- Chris Messina Open Web Advocate Personal: http://factoryjoe.com Follow me on Twitter: http://twitter.com/chrismessina Citizen Agency: http://citizenagency.com Diso Project: http://diso-project.org OpenID Foundation: http://openid.net This email is: [ ] shareable [X] ask first [ ] private
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