Hi Ghee,
* The build is snv_111b (OpenSolaris 2009.06).
* /usr/sbin/print-service -q displays "active print service: cups"
* Files $HOME/.gtkrc-2.0 or /etc/gtk-2.0/gtkrc are not present by
default. Having created them and added the gtk-print-backends
line as you list does not resolve the problem (I presume a log off
and back on here is enough to ensure the changes were effective).
* No ~/.printers exists at all
* /etc/printers.conf has only 3 lines of comments and no definition
from that.
If it helps, there are a few things different about this box that you
normally wouldn't find on most installations. However I think two of
them are irrelevant. The last one I haven't ruled it out, but nothing
specifically points to this being the problem. They are:
1. NWAM has been disabled and a link aggregation has been put in
place across both NICs (dladm used to create an active LACP or
otherwise known as 802.3ad trunk).
2. User accounts are provided by an OpenLDAP server (although I
tested with a local test account just to rule this out)
3. The OpenSolaris cupsd uses /etc/cups/client.conf to send print
jobs to another CUPS server running on Debian Linux.
Mozilla Thunderbird on OpenSolaris has no problems recognising the
printer list or printing to the remote Debian Linux+cupsd server.
System -> Administration -> Print Manager, show the entire remote
printer list as well.
Oddly, System -> Administration shows both "Print Manager" & "Solaris LP
Print Manager" in the menu at the same time. Is this suppossed to be
the case when the active print system is CUPS?
Even running about:config in a Mozilla Firefox tab and filtering the
list for the word "print" shows not only CUPS configuration, but has
definitions for one of the remote network CUPS printers (the first
printer in the list, a printer called act00).
It sounds like Mozilla Firefox/evince can see some form of the remote
CUPS queues, but they just have problems displaying the GTK window that
Mozilla Thunderbird has no problem with at all.
Is there anything else I can look at?
Most of the forum posts I find relating to this problem (either under
the various Linux distro's or under OpenSolaris) either say remove the
_all line from printers.conf (or .printers), or that reinstalling the
machine or Mozilla Firefox fixed the issue. The later 'solution' just
seems so coincidental and not really a fix as per se.
Kind Regards,
Stewart
Ghee Teo wrote:
Hi Stewart,
What build are yyou running?
can you do /usr/sbin/print-service -q ?
How are the network printers you know exists setup?
Try this:
Just in $HOME/.gtkrc-2.0 or /etc/gtk-2.0/gtkrc. Just adding the line
gtk-print-backends="file,lpr,papi,cups"
-Ghee
Stewart Walters wrote:
Mike DeMarco wrote:
Thanks all:
I was able to fix this by:
1) I removed the _all line from my home directory .printers
2) I added a new printer using Solaris LP printer manager.
After both steps were done both defined printers showed up under
firefox.
Thanks all.
mike
Glad to hear it, I'd forgotten about this recommendation in the forum
posts I'd seen.
In case it matters to anyone else, some of the forum posts indicated
that the _all line can sometimes be present in
/etc/cups/printers.conf (or /etc/printers.conf on some Linux
distro's) rather than an individual user's ~/.printers file.
Sadly mine wasn't fixed by this suggestion, so I'm still looking.
Good to hear yours was an easy one though :-)
Regards,
Stewart
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