The subject says it all. If you were not aware, editing profile data using the web profile interface can result in whatever section of data that you edited being completely erased, wiped out, 8-24hrs later.
This issue was first reported back in 2.5.0. I was bit by it myself. I updated my "Real World" info using the web profile UI on the official 2.5 viewer, and the next day my real world bio text was completely empty. I chalked this up to an unstable new feature. In the 2.6 official viewer, I edited my RL photo, RL bio, SL photo, SL bio. All looked fine. The next day when I logged in, all of these fields were completely empty. Apparently this is a widely known problem. When I started asking around, many people told me that editing your web profile results in total data loss of the edited area. I searched around for a JIRA. There is one: https://jira.secondlife.com/browse/WEB-3750 It's been open since February with no fix. I opened up a support ticket, hoping to raise awareness that there's reproducible, wide impact data loss problem. Thank you for contacting Linden Lab support! I'm sorry to hear that you are having > issues with your profile. I know how frustrating that must be for you. > Unfortunately > there is no way for me to rollback the profile, nor block profile editing. > > This is more than likely a bug in the new viewer release that you should > report in > the jirra. > > > > It appears that support is unable to do the basic task of opening a JIRA ticket themselves, much less recognizing a scenario that warrants escalation. As a last plea I'm posting here for the purposes of raising awareness. I find it hard to believe that this kind of ongoing data loss issue in a very public-facing feature would be tolerated if it were known. The impact to the platform, especially for new user retention and satisfaction, I would think would be too high.
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