On 2011-04-15 9:11, Arrehn Oberlander wrote:
> The subject says it all. If you were not aware, editing profile data 
> using the web profile interface can result in whatever section of data 
> that you edited being completely erased, wiped out, 8-24hrs later.
>
> This issue was first reported back in 2.5.0. I was bit by it myself. I 
> updated my "Real World" info using the web profile UI on the official 
> 2.5 viewer, and the next day my real world bio text was completely 
> empty. I chalked this up to an unstable new feature. In the 2.6 
> official viewer, I edited my RL photo, RL bio, SL photo, SL bio. All 
> looked fine. The next day when I logged in, all of these fields were 
> completely empty.
>
> Apparently this is a widely known problem. When I started asking 
> around, many people told me that editing your web profile results in 
> total data loss of the edited area. I searched around for a JIRA. 
> There is one:
>
> https://jira.secondlife.com/browse/WEB-3750
>
> It's been open since February with no fix.
>
> I opened up a support ticket, hoping to raise awareness that there's 
> reproducible, wide impact data loss problem.

There is a change integrated in viewer-development that we think will 
address this (see comments in the issue).  It has not yet gotten through 
the pipeline, but if all goes well it will be in the beta release next week.

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