Hi,

Our Client is looking for:

Location: Florida
3 weeks Contract
Rates are Open all inclusive

Busines Process ReEngineering Lead

The BPR Lead is a senior process analyst who will serve in a work stream
lead role.  Candidates must have at least 8 years of experience in business
analysis and process change in the CRM domain.  Must have experience leading
a team of business analysts. The BPR Lead needs to be a strong generalist
consultant with CRM background and experience.  Knowledge of claims
processing, call center operations, and customer service are required.
 Knowledge of testing and quality management practices is desirable as well.
 Knowledge of IT operations in the CRM domain is a plus.

The BPR Lead will be responsible for the following:
• Work stream management and light project management duties.
• Manage a team of two process analysts.
• Compile and present findings and recommendations.
• Set and manage the assessment methodology and daily activities of the
business analysis team.
• Conduct workshops and interviews.
• Coordinate the development of assessment frameworks and scorecard-based
evaluation.
• Check work stream deliverables for quality.
• Delivery of work stream deliverables.
• Develop roadmap and estimates.


If you are interested in applying then please send your resume with
following details:

Complete Name:
Contact No.:
eMAIL:
Rates:
Current Location:
Contract Type:
Visa Status:
IT Exp:
Joining Time Required:

Employer Details (Required for Corp2Corp):
Contact Person:
Contact Numbers:
Email:
Company Name:

Thanks and Regards,
Vik Garg
CBS Global, Inc.
Yahoo IM: vixadonis

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