ah but my boss was breathing down my neck as well......


>From: "Boivin, Patrice J" <[EMAIL PROTECTED]>
>Reply-To: [EMAIL PROTECTED]
>To: Multiple recipients of list ORACLE-L <[EMAIL PROTECTED]>
>Subject: RE: Taking your time when a crisis occurs
>Date: Mon, 07 May 2001 08:00:26 -0800
>
>You have to be like an ankylosaurus, with armour plating everywhere, and
>spikes on your tail.  The armour plating to deal automatically with frets
>while you continue concentrating on your work, and spikes to keep people
>away to give you room to get the job done.
>
>If you can't bring the database back up you KNOW you will be out of a job.
>
>If you can bring it back, they can fire you but at least you will know that
>the database came back up.  Be prepared to explain everything you do.  If
>you can demonstrate that you took the time that it would have taken, then
>the monkey is off your back and if people are not happy they will look for
>other causes (OPS? Other vendor? More staff?  More hardware?  Better, more
>thorough testing procedures before implementing change?).
>
>Your only option is to be methodical, and bring the system back up.  It 
>will
>take the time that it takes - think things through, do it right the first
>time.  One step at a time, until it's complete.  Focus.  There's no time to
>panic anyway, do that after the crisis is over.  Fear and anger just waste
>time.  Life is too short for that nonsense on "regular" days, it's even 
>more
>obvious while there is a crisis.  Chickens flying around in a wild frenzy
>never manage to achieve anything constructive.  Listen to their concerns, 
>if
>there is a good comment use it, otherwise just let them lose feathers.
>
>If some people need help leaving you alone, arrange for that to happen -
>tell your boss that interference is slowing down recovery time, please keep
>this person away from me.  Maybe appoint someone to filter messages and 
>have
>one contact person.
>
>It also helps others to see that the person responsible for bringing the
>system back up is methodical and calm.  You can tell people in many cases:
>"We haven't lost any data, it's all there.  I am recovering the database 
>now
>as fast as I can, but it WILL take some time.  Can't say how long right 
>now,
>but I am going as fast as possible, believe me I want this system back up 
>as
>much as you do."
>
>Regards,
>Patrice Boivin
>Systems Analyst (Oracle Certified DBA)
>
>Systems Admin & Operations | Admin. et Exploit. des syst�mes
>Technology Services        | Services technologiques
>Informatics Branch         | Direction de l'informatique
>Maritimes Region, DFO      | R�gion des Maritimes, MPO
>
>E-Mail: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
>
>Ph: (902) 426-4774
>
>
>
>       -----Original Message-----
>       From:   Rachel Carmichael [SMTP:[EMAIL PROTECTED]]
>       Sent:   Monday, May 07, 2001 11:36 AM
>       To:     Multiple recipients of list ORACLE-L
>       Subject:        Re: Taking your time when a crisis occurs
>
>       want to tell me how you hold off the CEO who is breathing down your
>neck on
>       the 24x7 database that's down?
>
>
>       >From: "William Beilstein" <[EMAIL PROTECTED]>
>       >Reply-To: [EMAIL PROTECTED]
>       >To: Multiple recipients of list ORACLE-L <[EMAIL PROTECTED]>
>       >Subject: Re: Taking your time when a crisis occurs
>       >Date: Mon, 07 May 2001 05:30:57 -0800
>       >
>       >I agree, many serious problems have been created by DBA's that act
>before
>       >they think things through. When I have a problem with the database,
>I get a
>       >cup of coffee, put my feet up, and think about what happened and
>what to do
>       >to solve the problem. Between corrupted data files, hardware
>crashed, bad
>       >data in tables and other nasties, I have never failed to take care
>of the
>       >problem, because I figured out what to do before starting the
>repair.
>       >
>       > >>> [EMAIL PROTECTED] 05/07/01 04:30AM >>>
>       >The golden rule when there is a big crash is :
>       >1. Panic
>       >2. Stop panic
>       >3. Fix the problem
>       >
>       >
>       >--- "Hallas, John" <[EMAIL PROTECTED]> a �crit : >
>       >FOR YOUR INFORMATION
>       > >
>       > > ESIS and EPFAL are now part of Logica. The Internet
>       > > email addresses of the staff has changed to the
>       > > following - [EMAIL PROTECTED] eg
>       > > [EMAIL PROTECTED] Emails using the old format will
>       > > continue to be delivered until 30th June 2001.
>       > >
>       > > David,
>       > > I support what you say about taking your time
>       > > entirely. In fact at any
>       > > interviews I attend backup/recovery question(s)n are
>       > > always asked. My
>       > > standard answer is the at then first thing I will do
>       > > is go for a cup of
>       > > coffee. After their jaws have finished dropping I
>       > > explain how thinking time
>       > > is required etc.
>       > >
>       > > On  a similar theme a few years ago I was
>       > > interviewing for a contract DBA
>       > > and he made the statement along the lines of 'you
>       > > are paying me more because
>       > > I have made mistakes before and I have learnt from
>       > > them so you will be safe
>       > > with me'. ( I am sure he phrased it more eloquently
>       > > than that).
>       > > After the interview the senior manager at the
>       > > interview said that he would
>       > > not have anyone  as self-obsessed and over-confident
>       > > as that on board. I
>       > > disagreed and said that what the contractor was
>       > > offering was exactly what we
>       > > wanted. We took him on and he fitted in very well.
>       > > This story fits in with
>       > > the concept of getting a coffee and thinking about
>       > > things first, which is
>       > > all about using your experience well.
>       > >
>       > > John
>       > >
>       > > Logica/ESIS Tel 0115 945 6643
>       > >
>       > >             -----Original Message-----
>       > >             From:   David A. Barbour
>       > > [mailto:[EMAIL PROTECTED]]
>       > >             Sent:   03 May 2001 18:46
>       > >             To:     Multiple recipients of list ORACLE-L
>       > >             Subject:        Re: Fwd: please help
>       > >
>       > >             Jared,
>       > >
>       > >             I think you hit the nail on the head when you said
>       > > "Best
>       > > practice of
>       > >             course is to make a backup of your database in
>       > > it's current
>       > > condition
>       > >             prior to restoring it."
>       > >
>       > >             Too many recoveries are failures because DBAs tend
>       > > to forget
>       > > basics when
>       > >             confronted with the pressures from management,
>       > > users, and
>       > > the
>       > >             constraints of time (primary key).  I made this
>       > > mistake once
>       > > early on.
>       > >             Now if I have a possible recovery scenario, the
>       > > first thing
>       > > I do is take
>       > >             a deep breath, get a cup of coffee, and THINK
>       > > about what I'm
>       > > going to do
>       > >             before I ever touch the keyboard.
>       > >
>       > >             Absent all that, I still make a copy of the redo
>       > > logs
>       > > whenever I do a
>       > >             backup.  Yeah, you could mess up and apply them
>       > > inadvertently, but
>       > >             hopefully you will have practiced recovery
>       > > scenarios (see
>       > > "Training a
>       > >             DBA" by Kimberly Smith) and be comfortable with
>       > > your tapes,
>       > > disks,
>       > >             commands, systems administrator, etc.  At least if
>       > > you've
>       > > got them, and
>       > >             everything goes to h*%$ in a handbasket, you can
>       > > always give
>       > > 'them' back
>       > >             something.
>       > >
>       > >             David A. Barbour
>       > >
>       > >
>       > >             Jared Still wrote:
>       > >             >
>       > >             > Dick,
>       > >             >
>       > >             > Backing up the redo logs can have some serious
>       > > consequences.
>       > >             >
>       > >             > Let's say you are restoring the database files,
>       > > and a
>       > > number of
>       > >             > archived logs to roll forward through.
>       > >             >
>       > >             > Following that, you are going to roll forward
>       > > through all
>       > > archived logs
>       > >             > that are still online, and then through your
>       > > current redo
>       > > logs for a
>       > >             > complete recovery.
>       > >             >
>       > >             > Restoring old redo logs would render this
>       > > strategy
>       > > ineffective.
>       > >             >
>       > >             > Backing them up can be a good thing, but it
>       > > would be very
>       > > easy
>       > >             > to inadvertently wipe out the current ones when
>       > > restoring
>       > > from tape.
>       > >             >
>       > >             > Best practice of course is to make a backup of
>       > > your
>       > > database in
>       > >             > it's current condition prior to restoring it.
>       > >             >
>       > >             > It would also be prudent to make copies of the
>       > > redo logs
>       > > locally
>       > >             > so you don't have to restore them from tape.
>       > >             >
>       > >             > Jared
>       > >             >
>       > >             > On Wednesday 02 May 2001 07:24, [EMAIL PROTECTED]
>       > > wrote:
>       > >             > > Jonathan,
>       > >             > >
>       > >             > >     It would appear that your friend has hit
>       > > upon one of
>       > > the problems of
>       > >             > > hot backups that everyone misses and actually
>       > > Oracle
>       > > recommends against.
>       > >             > > That is backing up your online redo log files
>       > > and doing
>       > > that LAST.  The
>       > >             > > reason is that there are more than likely
>       > > active
>       > > transactions that were
>       > >             > > recorded therein and those logs are not
>       > > available.  Can
>       > > he complete the
>       > >             > > recovery, maybe if he has the remaining logs
>       > > from the
>       > > active system, I'm
>       > >             > > assuming he is recovering to somewhere other
>       > > than his
>       > > production system.
>       > >             > > Otherwise his only recourse is OTS.
>       > >             > >
>       > >             > > Dick Goulet
>       > >             > > Oracle Certified 8i DBA
>       > >             > >
>       > >             > > ____________________Reply
>       > > Separator____________________
>       > >             > > Author: Jonathan Gennick
>       > > <[EMAIL PROTECTED]>
>       > >             > > Date:       5/1/2001 8:55 PM
>       > >             > >
>       > >             > > Fellow list members, I received the following
>       > > email from
>       > > a
>       > >             > > reader a few minutes ago. If you skip down to
>       > > where he
>       > > talks
>       > >             > > about backup, you'll see that he's in trouble
>       > > with a
>       > >             > > database that won't recover. I've already
>       > > suggested that
>       > > he
>       > >             > > open a TAR, and that he supply more specifics
>       > > as to
>       > > error
>       > >             > > messages and the like, but maybe someone on
>       > > this list
>       > > can
>       > >             > > draw some conclusions from what he's told me
>       > > so far. If
>       > >             > > you're good at recovery, have a look at what
>       > > he says.
>       > > I'll
>       > >             > > post his email address later if he says its
>       > > ok,
>       >=== message truncated ===
>       >
>       >
>       >=====
>       >St�phane Paquette
>       >DBA Oracle, consultant entrep�t de donn�es
>       >Oracle DBA, datawarehouse consultant
>       >[EMAIL PROTECTED]
>       >
>       >___________________________________________________________
>       >Do You Yahoo!? -- Pour faire vos courses sur le Net,
>       >Yahoo! Shopping : http://fr.shopping.yahoo.com
>       >--
>       >Please see the official ORACLE-L FAQ: http://www.orafaq.com
>       >--
>       >Author: =?iso-8859-1?q?paquette=20stephane?=
>       >   INET: [EMAIL PROTECTED]
>       >
>       >Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
>       >San Diego, California        -- Public Internet access / Mailing
>Lists
>
> >--------------------------------------------------------------------
>       >To REMOVE yourself from this mailing list, send an E-Mail message
>       >to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
>       >the message BODY, include a line containing: UNSUB ORACLE-L
>       >(or the name of mailing list you want to be removed from).  You may
>       >also send the HELP command for other information (like
>subscribing).
>       >--
>       >Please see the official ORACLE-L FAQ: http://www.orafaq.com
>       >--
>       >Author: William Beilstein
>       >   INET: [EMAIL PROTECTED]
>       >
>       >Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
>       >San Diego, California        -- Public Internet access / Mailing
>Lists
>
> >--------------------------------------------------------------------
>       >To REMOVE yourself from this mailing list, send an E-Mail message
>       >to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
>       >the message BODY, include a line containing: UNSUB ORACLE-L
>       >(or the name of mailing list you want to be removed from).  You may
>       >also send the HELP command for other information (like
>subscribing).
>
>       _________________________________________________________________
>       Get your FREE download of MSN Explorer at http://explorer.msn.com
>
>       --
>       Please see the official ORACLE-L FAQ: http://www.orafaq.com
>       --
>       Author: Rachel Carmichael
>         INET: [EMAIL PROTECTED]
>
>       Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
>       San Diego, California        -- Public Internet access / Mailing
>Lists
>       --------------------------------------------------------------------
>       To REMOVE yourself from this mailing list, send an E-Mail message
>       to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
>       the message BODY, include a line containing: UNSUB ORACLE-L
>       (or the name of mailing list you want to be removed from).  You may
>       also send the HELP command for other information (like subscribing).
>--
>Please see the official ORACLE-L FAQ: http://www.orafaq.com
>--
>Author: Boivin, Patrice J
>   INET: [EMAIL PROTECTED]
>
>Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
>San Diego, California        -- Public Internet access / Mailing Lists
>--------------------------------------------------------------------
>To REMOVE yourself from this mailing list, send an E-Mail message
>to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
>the message BODY, include a line containing: UNSUB ORACLE-L
>(or the name of mailing list you want to be removed from).  You may
>also send the HELP command for other information (like subscribing).

_________________________________________________________________
Get your FREE download of MSN Explorer at http://explorer.msn.com

-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Rachel Carmichael
  INET: [EMAIL PROTECTED]

Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
San Diego, California        -- Public Internet access / Mailing Lists
--------------------------------------------------------------------
To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
the message BODY, include a line containing: UNSUB ORACLE-L
(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).

Reply via email to