Hi All,
Rachel wrote
> want to tell me how you hold off the CEO who is breathing down your neck on
> the 24x7 database that's down?
Answers are snipped, but no wonder DBA's have a bad reputation.
In this case, the proper thing to do is give the best client service
possible. Forget your database, push your keyboard away, focus, really
concentrate, on your client (boss) and ask what can you help him/her
with.
When they jump up and down asking why is the db not up yet, state that
his/her problem must be extremely important to bother you while a db is
down and that you feel it is in the best interests of the corporation to
devote all of your skills to fix it. Once you have cleaned up his/her
problem you will then proceed to fix the db.
Amazing how fast the boss's problem (along with the boss) disappears.
:)
Dave
--
Dave Morgan
DBA, Cybersurf
Office: 403 777 2000 ext 284
--
Dave Morgan
http://www.onlinerenter.com
Calgary's Online Rental Marketplace
[EMAIL PROTECTED]
403 399 2442
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