Its a great product for the price.  I have used it in and out for 5 years
internationally and truly it is the best backup/recovery product we have.
There are some pros and cons to using the tool:

Pros:

1. Great product, works brilliant & works all the time.
2. Upgrades are simple.

Cons:

1.  Price
2. Support is a mess(most of the time)
3. You have to read the whole manual to understand it.  Never skip pages on
that.
4. FOLLOW THEIR INSTURCTIONS.  MOST IMPORTANT.  NO PRESUMPTIONS ALLOWED.
Whether it is to install or deinstall,   You have to follow their step by
step instructions for it to work properly.  

We tried several ways for the product to work properly and finally
surrendered to the manual.  ORACLE DBAs  - We cannot use the oracle
technique for SQL B/T

My 2 cents

Srikanth

-----Original Message-----
Sent: Wednesday, January 16, 2002 1:14 PM
To: Multiple recipients of list ORACLE-L


We have been using it for about 5 years on both Unix and NT.  We have it
connected to Netbackup to handle the tapes.  We love it.  I agree that the 
support is not what it used to be but we hardly ever need support.
Although, the last time we called we got a support person that knew more
about Oracle than
we did and knew SQL Backtrack inside and out.  It's a great tool!
 
Ron Smith
Kerr-McGee Corp

-----Original Message-----
Sent: Wednesday, January 16, 2002 10:55 AM
To: Multiple recipients of list ORACLE-L


I am looking for some guidance from people who use this product. Is it a
value add to the organization or not. If possible also let me know how in
the hell does it do a online object extraction from the backup. 
 
Would appreciate all your comments and recommendations 
 
Thx
Gautam 

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