"Freeman, Robert" wrote: > > Anyone else just slightly irritated with the level of customer support > offered for phone callers to Oracle now days? Used to be, that if you > were a gold customer as we are, you could almost count on instant first line > support. Last week I called and was told that a phone call would > result in at least a one hour delay in an analyst call back, whereas > an iTar (lie tars I call em) will get me about 30 minute response. > The representative was rude and snarly to me at the same time. > Is this how Larry wants to save that second billion, crappy customer > service? > > RF >
Just a novel manner to sell oracle.com CRM services. -- Regards, Stephane Faroult Oriole Ltd -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Stephane Faroult INET: [EMAIL PROTECTED] Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).
