Tracy - Two ideas:
        On Metalink, get note 61552.1 Diagnosing Database Hanging Issues
        I would try to run STATSPACK (or utlbstat/utlestat) while the
database is hanging. You can also run STATSPACK on a schedule.
Dennis Williams
DBA
Lifetouch, Inc.
[EMAIL PROTECTED]


-----Original Message-----
Sent: Tuesday, April 30, 2002 2:22 PM
To: Multiple recipients of list ORACLE-L


I have opened a TAR with Oracle and am waiting a resolution.  In the
meantime,
I am wondering if anybody else has any ideas while I wait.

Specifics:
   IBM AIX 4.3
   Rdms 8.1.7.3
   Database ~75g
   OLTP database with approximately 500 dedicated connections and 500 shared
connections with Oracle's MTS.

Problem:
The database hangs, and no user is able to connect to the instance, except
locally through srvmgrl. Even within svrmgrl, we are unable to select
anything from
 the
database without the query hanging. However, we can abort the instance
(shutdown abort) and start it up again just fine.  This has happened on
4-22, 4-29 &
4-30 in the
early afternoon.  Usually, this is also our peak busy rate for the week. We
are executing MTS for 4 applications, all other applications connect through
dedicated server.
The alert log contains a message unable to start a shared server process.
This week it was #41 and last week it was #25. Normally, we do not exceed 5
shared
servers.  Another thing I noticed is that there is no time allocated to any
of the newly created shared servers.  It is as if, it can not process any
work
through existing shared
servers and decides to allocate another one, until finally it freezes.  I am
not sure if this is a MTS problem because I would suspect that I should be
able
to establish
a dedicated server connection.  And I can not.  I think that this is just a
symptom of the underlying problem.  It would appear to me that we are
running out
of a resource,
however our sysadms do not see any resource problems.  Does anybody have any
ideas how to debug this?  Thanks


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