Title: RE: Metalink Oracle Support Improving.......

Kirti,

Unfortunately for us, our security experts won't allow that ... so we *walk* them through and give them reproducible test cases.

Raj
-------------------------------------------------------------
Rajendra dot Jamadagni at espn dot com
Any views expressed here are strictly personal.
QOTD: Any clod can have facts, having an opinion is an art !!


-----Original Message-----
From: Deshpande, Kirti [mailto:[EMAIL PROTECTED]]
Sent: Monday, March 03, 2003 10:19 AM
To: Multiple recipients of list ORACLE-L
Subject: Metalink Oracle Support Improving.......


Today I found out that the OWS personnel can use 'Oracle Direct Connect' to view your actions on the Client PC. 

One of our Developers resolved his problem, with PreCompilers, when the support analyst 'saw' his actions via this tool.

There is some information at http://metalink.oracle.com/odc/east (or west)... 


- Kirti

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Author: Deshpande, Kirti
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