On Fri, Jun 5, 2009 at 10:26 PM, ApOgEE<[email protected]> wrote: > On Fri, Jun 5, 2009 at 8:07 PM, Izhar Firdaus <[email protected]> > wrote: >> >> On Fri, Jun 5, 2009 at 8:03 PM, Harisfazillah Jamel >> <[email protected]> wrote: >> > >> > On Fri, Jun 5, 2009 at 7:48 PM, ApOgEE<[email protected]> wrote: >> >> I bet, apart from being resistant to change and try new things, the >> >> last >> >> phrase scares away the prospect... >> >> >> >> "On the other end, proponents of proprietary software counter that >> >> while >> >> open-source software is mostly free, its users often have to pay high >> >> fees >> >> for technical support." >> >> >> >> ;O Why don't they mention the LoCo & LUG support? >> >> because that type of support is not easily categorized as a service >> product. hard to justify spending, etc. and through local groups, its >> hard to put a person responsible in case of failures. >> >> pay for service, and blame the service provider if something fail :) >> but if its free, who to blame? :P > > service cost for an outsource IT support isn't much different for both > proprietary and opensource solution. why the heck should they mention that > OSS solution service is high fees? that obviously bias article.
high service fees is partly true, depending on which service provider you choose. but of course, unlike the proprietary world, you have lots of service providers to choose from to support a single product, free market rule of price and demand plays better here compared to proprietary world where one single entity monopolizing a particular technology. > > As for internal IT dept, they should learn to work with OSS so they will be > able to master or even customize their own system. That's the idea of having > the source code to play with. not all companies have IT departments, and not all companies have the time/money to invest on one. current trend is to outsource. so, total-cost-of-ownership matters here. being an outsourcing / service providing company is one way to make money out of FOSS :D > > > -- > Best Wishes, > > ApOgEE a.k.a JeRuNgKuN > ---------------------------------------------------- > https://edge.launchpad.net/~apogee - ApOgEE on LaunchPad > http://artofapogee.blogspot.com - Art Of ApOgEE > http://coderstalk.blogspot.com - Coder's Talk > ---------------------------------------------------- > > > > -- Mohd Izhar Firdaus Bin Ismail Amano Hikaru 天野晃 「あまの ひかる」 Fedora Malaysia Contributor & Ambassador http://fedoraproject.org/wiki/MohdIzharFirdaus http://blog.kagesenshi.org 92C2 B295 B40B B3DC 6866 5011 5BD2 584A 8A5D 7331 --~--~---------~--~----~------------~-------~--~----~ Join Open Source Developers Club Malaysia http://www.osdc.my/ You received this message because you are subscribed to the Google Groups "OSDC.my Mailing List" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/osdcmy-list?hl=en -~----------~----~----~----~------~----~------~--~---
