Research shows that every time the size of a city doubles, innovation or
productivity per resident increases by 15 percent. But when companies get
bigger, innovation or productivity per employee generally goes down. So we're
trying to figure out how to structure Zappos more like a city, and less like a
bureaucratic corporation. In a city, people and businesses are self-organizing.
We're trying to do the same thing by switching from a normal hierarchical
structure to a system called Holacracy, which enables employees to act more
like entrepreneurs and self-direct their work instead of reporting to a manager
who tells them what to do.
http://www.huffingtonpost.com/pam-ross/workplace-reinvention_b_4541805.html#!
From my iPad
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