[I’ll cross-post with you Lucas, because the two places I saw you post this 
have such different-from-each-other communities of practice. And this is a long 
response so I know that whoever does not feel inclined to read this has the 
freedom to use the Law of De-Leet...]

Lucas - you are such an inspiration. 
Instead of saying ‘why doesn’t someone...’ / ‘why is the world…’ / ‘why isn’t 
anybody…’ / ‘why don’t people…’ 
… you just step out into it. 
And in doing so, you change the world, person by person. 

Not ‘how can we make impact in the highest numbers’ but true, real, immediate, 
zero-resources (except your time, heart and passion)... impact. 

I want to be focus on the fact that you asked us for something, and I want to 
make sure I am hearing you. 
You ask for thoughts and suggestions for improvement. You ask about creating "a 
simple, repeatable process for opening ‘pop-up civic space’ so others might do 
the same.”

My first answer is to do what my colleague Ellen shared with me. Those of you 
who know me know that this is what I myself am like, as well. 
While taking her commute to work on public transportation, she one day decided 
to put down her book, take off her earphones. And she turned to the stranger - 
a man - next to her and started talking.  “How about this weather we are 
having?”... at first. And during this ride they found themselves talking about 
power dynamics at work, gender dynamics, race dynamics, cultural 
differences-assumptions-projections, interpersonal communication… all in one 
ride. And it was so moving to both of them as they shared towards the end of 
their conversation how this level of real listening to another person is rare 
and special. 

So that is what you can do. Simple, repeatable, zero resources, change the 
world.
It does not work every time. That is what ‘let go attachment to outcome’ is 
about. You do it because it is the right thing to do. Because it changes you, 
too. Because with practice, it feels ore natural. Because it is the way you 
want the world to be.

Ellen mentions that skills are also needed for this sort of interchange. 
Experience, understanding and respect enough to not say “how about that race 
stuff everyone’s talking about?” or asking someone to speak for an entire tribe 
(youth, women, elder, whatever) instead of speaking just for themselves. Or 
steering a conversation to topics *you* want to talk about (race, voting, 
whatever). Which is not listening, at all. Is not about the other person at 
all. Is not being fully present. I would hope instead you practice active 
listening skills and curiosity but not “let’s pull this all out into the open” 
curiosity because *you* are ready to do so. Again - that would be all about you.

Meet each individual exactly where they are. And be amazed. And learn. And 
wonder. 

My other answer is as I reflect upon something I have done which is similar in 
nature to your putting chairs out to see who comes to join the conversation.

One of my favorite places to facilitate is in prisons. In some settings the 
process you select is affected by the physical setting you are in - just like 
for any facilitation job. So I have done various kinds of facilitative work in 
prisons but for this example I am thinking about a day-long event such as a 
health fair - which is often held on the prison yard. Various non-profits / 
NGOs have tables, pamphlets, volunteers to tell you about services. And in the 
interest of health and wellness, my offering is a hosted conversation space.  

In a maximum security prison, you cannot do anything that - when seen from a 
guard tower - looks like chaos. Chaos may mean lack of safety. Assault. So 
things like ‘everyone freely moves about in little self-organizing groups’ does 
not look structured. And I also have to select a process where people can come 
in or out at any time - no beginning, no explaining, no set-up. Therefore I set 
up a circle of about 20 chairs in some highly visible location in the middle of 
the prison yard - like right in the center of the yard. I put a sign on the 
back of one out of every 5 chairs (facing out - so staff / guards / inmates see 
a sign if they look at the circle of chairs). It says “Ask Lisa”. That makes 
prison staff feel that I am some sort of expert person ‘in charge’ of what 
looks like a very specific circle. So that takes care of opening the space to 
let whatever happens happens, in a setting that has more rules and needs for 
‘control.’

And I sit there for eight hours, welcoming whoever wishes to join as the 
conversation flows. People come in and out and sit for awhile in the circle to 
listen or to talk, for as long as they want, or as long as their free time is 
scheduled. The conversation shifts and turns and goes where it needs to go. 
People usually start by asking me something / looking to me for something, but 
all I do is to reflect back to them. How does that make you feel. What does 
that mean to you. That must really be big for you. What do others think.  

When some people first arrive they test me, saying things they think will 
offend me. Turns out that the others are there so say ‘we’re talking here - if 
you want to stay, respect it’. And actually you can say anything to me in that 
setting and I will not be offended.  So that first testing tactic does not work 
and they get to move on to sharing and hearing thoughts about things.

It can start as being about health (let’s say it’s a health fair). However 
specifically when doing this in prison, in my experience, it always turns to 
experiences and feelings of grief and loss. Missing a loved one’s funeral, 
missing being a father to their child, knowing what they could contribute, 
wishing they could vote for someone they feel would help the country, mourning 
the loss or discovery of the man or woman they once were, could have been, 
realizing now the potential they have, developing themselves, reflecting on 
things. 

My tips and tools for that? Same as any facilitation. Rest well, eat first. 
Hydrate. Set up a space. Pre-think what materials you may need and bring them 
along. Then for this kind of facilitation it is very similar to peer-to-peer 
listening in any setting.  Just breathe. Receive. Witness. Appreciate. Don’t 
try to do therapy, don’t try to bring someone to a way of thinking, don’t try 
to delve into something that interests me or that I wish they would talk or 
think about. Because what? Same as above. it’s not about me. It’s about them. 
That’s the point. 

These are the reflections that to me I would bring into a setting such as yours 
- chairs on the plaza. Holding space. Being responsible for what you are 
inviting. Not trying to drive a conversation to fill a need or yearning that I 
myself may have. Breathing. 

___

To me, this is radical listening. Radical peacemaking. True dialogue. Which is 
as much about listening as it is speaking. Which is not about changing someone 
at all, but instead, about honoring each person’s truth as true for them. 
Staying curious. Being amazed.

My observation is that with all this social media and online tools stuff, 
people more and more are able to find, learn about and stay in what is already 
of interest to them. Issues and people they are already comfortable with. The 
known. Rather than being exposed to surprises. To other ways of being. Other 
ways of seeing. Of making a living. Of navigating. Of expressing. Of being 
complex and full humans.

So how do you make a replicable, repeatable process? You take off your ear 
plugs, put down your book, and turn to the other person to talk about the 
weather. You listen, without attachment to outcome. You hold space. You be 
responsible for your own internal *stuff* and you own it, you don’t project it 
onto someone else. You don’t be “helpy”. You just … be. And if you are 
comfortable doing so, you walk out into the world and be more of that. In 
everything you do, everywhere you go. And the world changes. Not in big 
how-many-people-what-do-we-measure ways. But in meaningful, memorable ways, 
person by person.

If you’ve read this far, thanks for listening to my going on a bit about 
something I am really passionate about: being peace.

Lisa

Lisa Heft
Consultant, Facilitator, Educator
Opening Space

 

On Mar 26, 2015, at 7:29 AM, Lucas Cioffi via OSList 
<[email protected]> wrote:

> 
> I happen to live in Charlottesville, Virginia where a recent violent arrest 
> of a student and race-related protests have gotten some national media 
> attention.  Over the past two days I tried an experiment in creating pop-up 
> civic space for dialogue.  
> 
> This is designed as an alternative to how Starbucks conducted its Race 
> Together initiative last week which has had mixed reviews.  I wrote up my 
> thoughts below and attached some photos so you can get a feel for the 
> experience.
> 
> My goals were to "bring dialogue to people" and to create a simple, 
> repeatable process that others might improve or replicate, even without 
> resources.
> 
> This is not to detract from formal and well-resourced dialogue programs.  I 
> believe there is also a vital need for public dialogue in the margins like 
> this when no resources are available.  
> 
> I'm wondering what your thoughts and suggestions are for improvement.
> -- 
> If I try something in a Starbucks over the next few days, it will be very 
> different-- it would be just a sign-- a silent invitation-- and people can 
> choose to sit down and join the conversation if they'd like.
> What do you think?
> 
> Where do we go from here? Well, if I/you/we can create a simple, repeatable 
> process for opening "pop-up civic space" like this, then others might do the 
> same, and we might all surprise ourselves with what is possible.  There is 
> certainly a need for more productive dialogue in our country. 
> 

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