Hi Harry.
Reacting to yor suggestion I've downloaded Cape Verde, to which I've never 
been and which is a new map in the device.  Same problem with freezing!
:-(>
Paul W

On Friday, 11 August 2023 at 09:28:25 UTC+1 [email protected] wrote:

> I have a Samsung 21FE. Zooming in and out, both with 2-finger pinch and 
> the +/- buttons work fine for me.
> In the past a map error was often the case for this misbehaviour. 
> If you download another map  "from somewhere else" and try zooming again 
> in that country/map, does it then still crash?
>
> Harry
>
> Op vr 11 aug 2023 om 09:49 schreef P Wat <[email protected]>:
>
>> There has been no response from "mission control".
>> Meanwhile it seems that that the only thing which triggers the 
>> freeze-then-crash is zooming or sliding the map.
>> Other functions seem OK, e.g. if I avoid moving the map, I can enter the 
>> menu and use it as normal, to look at favourites, My Places, etc. and 
>> presumably other things.
>> Suggestions please.  I'm desperate to get this resolved.  Will 
>> unintstall/re-install be the only solution, and if so what precautions 
>> should be taken, and what data will be lost?  I presume some settings 
>> and preferences within the app will need to be re-established.
>> Paul W
>>
>

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