Hi George, Are you running the Daemon on a UTF-8 terminal?
((enjoy)) Carlos Rodríguez > On Aug 24, 2016, at 2:42 AM, Dimitrakakis Georgios > <[email protected]> wrote: > > Apparently the problem is due to the TradeMark (TM) sign when running either > the OTRSBusinessAvailabilityCheck or the OTRSBusinessEntitlementCheck but I > haven’t found the file that I can modify in order to avoid seeing it. > The files that I have checked and modified (removed the TradeMark (TM) sign) > so far are the following: > > · i18n/otrs/otrs.el.po > · Kernel/Language/el.pm > · Kernel/Config/Files/Daemon.xml > · /Kernel/Config/Files/ZZZAAuto.pm > > Furthermore I have checked the “Kernel/System/Console/BaseCommand.pm” file > around line 610 and the problem arises when performing the print action for > the $Text variable that has the ASCII string in it (that is the “Checking > availability of OTRS Business Solution\x{2122}” text). > > Is there a Perl module required to perform the correct printing with ASCII?? > Should I try to decode it?? > > Any ideas are welcome since with this problem every 10minutes I am getting an > e-mail which I shouldn’t. > > Regards, > > George > > From: otrs [mailto:[email protected]] On Behalf Of Dimitrakakis > Georgios > Sent: Tuesday, August 23, 2016 12:41 PM > To: [email protected] > Subject: [otrs] OTRS Daemon Frequent Error > > Hi! > > I am trying to set and test the free (initially) OTRS version for our > organization but when the otrs.Daemon.pl starts > I am getting the following error: > > [TIMESTAMP] otrs.Daemon.pl: "\x{2122}" does not map to ascii at > /opt/otrs/Kernel/System/Console/BaseCommand.pm line 610. > > At the same time an e-mail alert is triggered and getting the same info as an > e-mail from “OTRS Notifications” and > subject “OTRS Scheduler Daemon Cron: OTRSBusinessAvailabilityCheck”. > > Since the otrs.Daemon.pl does the check recursively is very annoying to > receive frequently and over and over again the same e-mail alert. > > Does anyone know how to solve it? > Looking forward for your suggestions. > > Best regards, > > George Dimitrakakis > ______________________________________________________________________________ > Το περιεχόμενο αυτού του ηλεκτρονικού μηνύματος και τυχόν συνημμένα αρχεία > είναι εμπιστευτικά. Απευθύνεται μόνο στους αναφερόμενους παραλήπτες. Αν > λάβατε αυτό το μήνυμα εκ παραδρομής, παρακαλείσθε να επικοινωνήσετε αμέσως με > τον αποστολέα του μηνύματος ή τον διαχειριστή του συστήματος και να μην > αποκαλύψετε σε κανένα το περιεχόμενο. Οι απόψεις που εκφράζονται ανήκουν στον > συγγραφέα και δεν εκφράζουν κατ' ανάγκη τις απόψεις της Παγκρήτιας > Συνεταιριστικής Τράπεζας. > > > The contents of this email and any attachments are confidential. It is > intended for the named recipients only. If you have received this email in > error please notify the system administrator or the sender immediately and do > not disclose the contents to anyone. Any views or opinions presented are of > the author and not necessarily represent those of Pancretan Cooperative Bank > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
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