Hi, 12.09.2016 07:16 - Dimitrakakis Georgios schrieb: > I would like to avoid having the same number of groups as > those of queues.
Besides of having too many groups, there is no disadvantage in doing this. There can be configurations where you should avoid this. One thing I can remember is the group based permission on desktop widgets :-) > My idea of grouping is to have people from the same > department (e.g. IT) but these should only have access > according to their duties (e.g. queue “hardware” vs “software”). Group for the same departement - yes Their duties - why not use services for this? -- Florian
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